Patient Food Service Supervisor

3 days ago

Brantford, Canada Compass Group Full time

**Working Title**:Patient Food Service Supervisor - Part Time Temporary

**Employment Status**: Temporary

**Starting Hourly Rate**: 25.00

**Address**:200 Terrace Hill St Brantford ON N3R 1G9

**New Hire Schedule**:TBD

**Mandatory**: CSNM membership required

**Compass One Healthcare** is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

**Job Summary**:
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

**Essential Duties and Responsibilities**:

- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

**Qualifications**:
Think you have what it takes to be our** Food Service Supervisors**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.

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