Mentoring Coordinator

7 months ago

Vancouver, Canada Big Sisters of BC Lower Mainland Full time

**A PROUD MEMBER AGENCY OF BIG BROTHERS BIG SISTERS CANADA**

**JOB POSTING**

MENTORING COORDINATOR: BIG SISTERS PROGRAM, FULL TIME, HYBRID

**Mission, Vision and Core Values**

Our Mission is to enable life-changing mentoring relationships to ignite the power and potential of young people.

Our Vision is that all young people realize their full potential

Our Core Values are:

- We Champion Potential
- Every Connection Counts
- Showing Up Matters

**Why it’s great to work with us**:
Big Sisters is a friendly, inclusive, and committed team. We offer competitive total compensation packages including a hybrid work environment, a shortened work week (35 hours per week) and flexible scheduling, and paid time off that includes up to fifteen vacation days, up to fifteen wellbeing days, and up to three personal days in the first year of employment. Additionally, we provide a generous health care and extended benefits package, including prescription drugs and dental coverage, a professional development allocation, and various learning opportunities.

**Is this you?**

You are an energetic, responsible, and positive person with a strong commitment to our mission. You are passionate about mentoring girls, non-binary youth, and transgender youth who are looking for support from an additional caring and trusted adult in their lives. You take pride in building strong client relationships and supporting each match so they can work towards helping the Mentee achieve their goals and boost their self-esteem. You have strong case management skills and understand the importance of ensuring safe and healthy mentoring relationships between volunteer mentors and our Mentees (ages 7-17).

**Position Summary**:
The Mentoring Coordinator initiates, facilitates, supports, and monitors the mentoring relationship between a youth (the “Little” or “Mentee”) in need of academic support and an adult volunteer (the “Big Sister” or “Mentor” ). Recruiting, interviewing, screening, training, and supporting volunteers, as well as ongoing record keeping via database management, are key components of this position.

**What you will be doing**:
**Case Management**
- Conducts intakes with potential Littles / Mentees and their parent(s) / guardian(s) - explains the program, prepares case histories, assesses child and family needs and strengths, refers families to additional programs and resources as appropriate / necessary
- Interviews Big Sister Volunteer applicants; provides assessment on suitability for the program; conducts training and orientation sessions for approved volunteers; manages and documents volunteer correspondence
- In accordance with Big Brothers Big Sisters’ National Standards, maintains ongoing contact with the Big Sister Volunteer and Little / Mentee (and their family) to ensure a supported, successful, and culturally responsive & appropriate match;
- Monitors each match with particular attention to Little / Mentee’s physical, mental, and emotional safety & wellbeing
- Develops and implements appropriate match support strategies as necessary (increased levels of monitoring & support, connections to additional resources, etc.)

**Database / Client Records Management**
- Ensures client and volunteer files are accurate and up to date
- Maintains security and confidentiality of child / youth / volunteer information in accordance with Agency policies and FOIPPA regulations

**Program Operations**
- Works to ensure the appropriate support of program participants within the constraints of agency resources
- Participates in evaluating the effectiveness and efficiency of the program and provides suggestions to modify programs and procedures
- Participates in ongoing trainings related to child & youth safety and wellbeing, JEDI implementation, anti-racism education, etc., as required

**Community Outreach**
- Acts as a liaison between the Agency and youth workers at other community organizations, schools, government ministries, municipalities, and ethno-cultural groups as requested
- Establishes and maintains a professional network of contacts at youth-serving agencies throughout our service area
- Maintains a thorough knowledge of community resources to meet client needs
- Attends and participates in community events such as volunteer recruitment fairs, sector development events, funder events, as required

**What you bring**:
**Experience & Education**
- Minimum 2-year post-secondary diploma with related work experience (required) or a bachelor’s degree in social sciences or humanities (preferred)
- 1 to 3 years direct program delivery experience working with children and families, ideally in a not-for-profit social services organization
- Demonstrated knowledge of community-based programs and provincial support systems for youth & families is preferred
- An equivalent combination of experience & education will be considered, however, a minimum 2-year diploma is mandated by our National Standards

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