Bilingual Customer Service
2 days ago
We are currently seeking a **Bilingual Consumer Relations Representative **to represent a major Canadian Brand partner. At **OneTouch Direct** (OTD), we do things differently. We provide a positive culture-focused environment where we appreciate and recognize our employees. Work from the comfort of your home on highly desired schedules within operational hours of 8:30am to 8:00pm Monday to Friday.
**What you will do**:
- Present accurate and beneficial resolution with the tools provided
- Provide a high-level of consumer care.
- Multi task using systems, programs, and screens simultaneously.
**Qualifications**:
- **Must be fluent in English and French Canadian**.
- Must live within a 1 hour radius of St. Catharines, ON
- Retail or customer service/call center experience an asset
- Strong computer and typing skills
- Excellent oral and written communication skills
- Professional telephone etiquette
- The ability to work effectively in a work-at-home setting
- Must be able to Multi task
- Respect and maintain customer and client confidentiality
**Required Equipment**:
- Desktop or laptop computer (with monitor) with Windows 10 (NO Surface, Chromebook, Mac, MacBook, or iPad)
- Reliable Internet speeds and broadband connection (ethernet cord needed)
- A corded USB headset with noise-canceling microphone
- A camera (either embedded in PC or external plugged in via USB) for video conference purposes
- Power supply with surge protector
- Office furnishings necessary to perform remotely
**Benefits of working as a Work at Home Consumer Relations Representative**:
- **Full time**. 40 hours per week, Monday to Friday schedule.
- **Great earning opportunities**. Hourly base salary + language premium + supplemental benefits
- **Benefits**. Heath Care Plan plus Extensive paid Training
- **Culture**: Diverse, welcoming culture
- **Referrals**: Refer a friend and earn up to $2,000 per person
- **Great Starting Pay**. Make $21.05 / hour from the comfort of your home
**_Become part of this exciting opportunity with the OneTouch Direct family today_**
Pay: From $21.05 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
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