Bilingual Administrative Assistant

5 months ago


St Catharines, Canada Dixon Commercial Investigators Full time

**What is Dixon Commercial Investigators all about?**

Dixon Commercial Investigators is a family run agency which has been in business for over 60 years. We are a rapidly growing company, licensed in every province across Canada. We service our clients by assisting with their outstanding accounts through ongoing negotiations, initiating arrangements, securing settlements and establishing payment plans on their behalf.

As a Bilingual Administrative Support Assistant, your day to day responsibilities will include handling telephone reception, data entry, responding to customer complaints, handling billing disputes, as well as an ongoing retention project aimed at providing existing clients with the best business experience possible through offering additional services. Strong communication skills (both oral and written for English AND French) will be required. Additional focus will be on sorting and processing various documents both manually and electronically while making updates on active accounts.

Attention to detail is key.

**What are we looking for?**
- A driven, goal oriented team player
- Excellent communication skills, both written and verbal
- A customer service attitude
- An eye for detail
- Regular, consistent and punctual attendance

**What do we offer?**
- Guaranteed hourly wage plus a bonus structure
- Paid vacation
- Paid training
- Full-time schedule (40 hours per week)
- Comfortable work environment

**Salary**: $22.00-$25.00 per hour

Expected hours: 36 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Language**:

- French (required)

Work Location: In person



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