Customer Service Expert

1 week ago


St Catharines, Ontario, Canada beBee Professionals Full time $30,000 - $45,000
Job Overview

We are seeking a Customer Service Expert to provide exceptional service to our customers in St. Catharines, Canada.

About the Role

This is a customer-facing position that requires strong communication and problem-solving skills. As a Customer Service Expert, you will be responsible for handling customer inquiries via various channels, providing information about products and services, and resolving customer complaints in a timely and professional manner.

Responsibilities:
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Provide accurate and up-to-date information about products and services.
  • Collaborate with team members to improve service processes and ensure excellent customer experience.
Requirements:
  • High school diploma or equivalent; additional education is an asset.
  • Previous experience in customer service or a related field is required.
  • Strong communication and problem-solving skills are essential.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in customer service software and tools.
Compensation:

The estimated hourly wage for this position is $18-$22 CAD, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, opportunities for career advancement, and a supportive work environment with a focus on teamwork.

Why Join Us?

At beBee Professionals, we value our employees and strive to create a positive and inclusive work environment. If you are passionate about delivering excellent customer service and want to grow your career in a dynamic and supportive team, we encourage you to apply for this exciting opportunity.



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