Clerk, Customer Service

1 month ago


Hamilton, Canada Sutton & Son Appliances Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
**Tasks**:

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Arrange for shipping, receiving and storage
**Computer and technology knowledge**:

- MS Excel
- MS Word
- MS Office
**Security and safety**:

- Basic security clearance
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
**Screening questions**:

- Do you currently reside in proximity to the advertised location?
**Health benefits**:

- Dental plan
- Disability benefits
- Vision care benefits
**Other benefits**:

- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



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