clerk, customer service

5 months ago


Hamilton, Canada Sutton & Son Appliances 1988 LTD Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • or equivalent experienceTasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information
  • Arrange for shipping, receiving and storageComputer and technology knowledge
  • MS Excel
  • MS Word
  • MS OfficeSecurity and safety
  • Basic security clearanceWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Bending, crouching, kneeling
  • Hand-eye co-ordinationScreening questions
  • Do you currently reside in proximity to the advertised location?Health benefits
  • Dental plan
  • Disability benefits
  • Vision care benefitsOther benefits
  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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