Change Manager, PMO

7 months ago

Burnaby, Canada Raymond James Financial Full time

**Change Manager, PMO**
- 2302458

***_At Raymond James,_ _**_we_**_ _**_develop,_ _**_we_**_ _**_collaborate,_ _**_we_**_ _**_decide,_ _**_we_**_ _**_deliver, and_ _**_we_**_ _**_improve together_.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

**_Change Manager, PMO_**

**How Does The Role Impact The Organization?**

We are seeking an experienced Change Manager, PMO to join our PMO team to establish and mature our organizational change management practice. Reporting to the Senior Manager of the Project Management Office, the Change Manager, PMO plays a key role in ensuring new change initiatives introduced into the organization meet the intended business objectives by increasing adoption of the change.

**What Will Your Role Be Responsible For?**
- Develop and implement change management strategies and plans that minimize resistance to change and maximize adoption and usage of new processes, systems, and organizational structures.
- Collaborate with project teams to integrate change management activities into project plans and ensure alignment with project objectives.
- Assess the impact of change on employees and stakeholders and supporting communication plans and training programs to address the impact.
- Develop and support OCM plan including Governance, Communications, and Training.
- Engage and coach senior leaders, managers, and employees in the change process to promote ownership and buy-in.
- Support leadership to utilize change management best practices and approaches needed to successfully implement projects and initiatives.
- Develop and implement metrics to measure the effectiveness of change management activities and communicate results to stakeholders.
- Identify and mitigate risks and issues related to change management.
- Stay current on industry trends and best practices in organizational change management and contribute to the development of the change management practice.
- Create a role-based training plans that reflects the various personas and change impact assessments. Create training materials and deliver training to different user groups.
- Develop clear and compelling communications to articulate the purpose, benefits, and impact of the change to various stakeholder groups.
- Collaborate with internal communication teams to leverage existing channels and platforms, identify new communication channels, and refine existing channels.
- Support other change and communications-related project activities.

**What Can You Expect From Us?**

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers **flexible workstyles,** a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more We also support internal promotion and community involvement.

**What Do We Expect From You?**
- Possession of University degree or equivalent;
- Minimum 5 years in the Estate and Trust related business in Canada;
- Previous experience in estate, trust or in the financial planning industry;
- General knowledge of other province’s estates, trusts and powers of attorney for property laws;
- Demonstrated experience in effectively managing Estate, Trust & Power of Attorney accounts is highly desirable and considered a valuable asset for this role;
- Experience working with HNW clients and their wealth advisors;
- Technical proficiency related to wealth planning strategies such as insurance, philanthropy, taxation;
- Exceptional critical thinking and analytical skills to identify and resolve diverse, complex and ambiguous issues in a timely and practical manner;
- Intra-provincial travel may occasionally be required; and
- STEP or MTI designation would be an asset.

**We encourage our associates at all levels to**:

- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm

At Raymond James - we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

**Job** Technology

**Primary Location** CA-BC-Burnaby-Burnaby

**Organization** IT

**Schedule** Full-time

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