Lab Services Administrator

6 months ago

Regina, Canada eHealth Saskatchewan Full time

**Employment Type**: Permanent Full-time**Location(s)**: SK-Rgna-Regina**Salary Range**: $24.037 - $30.124 Hourly**Why eHealth?**
We may be biased, but eHealth Saskatchewan is the place to be right now As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals, and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

**About the role**:
eHealth Saskatchewan is seeking a Lab Services Administrator to join our Provincial Programs portfolio. Reporting to the Manager, Programs (Laboratory Services), this role helps manage the electronic lab distribution process, which includes:

- Electronic Medical Record (EMR) provider validation;
- Participating in the creation or updating of work standards;
- Testing activities related to the system(s) used to support daily work;
- Generating reports/statistics on labs being electronically delivered to downstream systems; and
- Responsibility for uploads, discrepancies, mapping and verification of providers for interfacing projects.

This role requires strong analytical and problem solving skills, excellent interpersonal skills, and exceptional time management, prioritization and organizational skills with the ability to prioritize workloads to meet deadlines.

**Typical Daily Duties**:

- Schedule EMR Implementations;
- Plan implementation and communicate milestones with the Vendors, SHA and eHealth Teams;
- Verify that Lab results are flowing as expected to the EMRs by contacting the EMR Admin throughout the province.

**To qualify for this position, you will have knowledge and/or experience in the following**:

- MS Office products

**You will have the ability to**:

- Provide excellent service through strong demonstrated interpersonal skills and a patient-centered, care-oriented attitude;
- Communicate effectively both verbally and in writing;
- Gather, understand, and synthesize information in a way that can be applied to meet the needs of the organization and our stakeholders;
- Recognize information that must remain confidential and comply with privacy and security policy legislation;
- Troubleshoot problems and identify resources required to resolve an issue;
- Solve complex problems;
- Prioritize issues and one’s workload;
- Meet critical deadlines and service levels in a reactive work environment;
- Understand when to escalate issues to other team members and/or management.

**You will be**:

- Flexible, organized and quick to learn in order to independently prioritize and organize own workload to meet tight deadlines and successfully complete projects in a changing environment;
- Client-service oriented, patient, honest, discreet and respectful/tactful while working with various types of personal health information;
- Thorough, reliable, disciplined and organized, with a strong attention to detail;
- Creative, logical, and have a strong motivation for continuous improvement and learning; and
- Honest, accountable, responsible, adaptable and flexible.

**COMPETENCIES**:
**_ Communication_**
- Ability to actively listen, paraphrase and ask precise questions in order to clarify and understand information being received.

**_ Problem Solving_**
- Identify and respond to issues and concerns of others who may be angry or frustrated to reach a mutual understanding.

**_ Interpersonal_**

**_ Organizational_**
- Independently prioritize and organize one’s own workload to meet tight deadlines and successfully comple

  • Dental Lab Supervisor

    2 months ago

    Regina, Canada Carlton Dental Laboratories Full time

    **DENTAL LAB SUPERVISOR** We are currently seeking a Dental Lab Supervisor with 10-15 years of experience for our full-service dental laboratory in Regina. **JOB DUTIES & RESPONSIBILITIES** - Consults with doctors regarding their cases to resolve problems/concerns - Oversee daily laboratory operations - Supervise/coordinate task for laboratory staff -...

  • Core Lab Technical Specialist

    1 week ago

    Regina, Saskatchewan, Canada Abbott Full time

    The OpportunityAt Abbott Core Lab, we're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.Key Responsibilities• Perform emergency repair,...

  • Field Service Engineer

    4 days ago

    Regina, Saskatchewan, Canada Abbott Laboratories Full time

    OverviewAt Abbott Laboratories, we're seeking a skilled Field Service Engineer to join our dynamic Core Lab division in Regina, SK. This role offers an exciting opportunity to empower smarter medical and economic decision making.

  • Lab Patient Technician

    5 months ago

    Regina, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Lab Patient Technician

    5 months ago

    Regina, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Lab Patient Technician

    5 months ago

    Regina, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Lab Patient Technician

    5 months ago

    Regina, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Lab Patient Technician

    5 months ago

    Regina, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Lab Patient Technician

    5 months ago

    Regina, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Mobile Phlebotomist

    5 months ago

    Regina, Canada TLC Mobile Lab Full time

    **Company Description** TLC Mobile Lab is a Canadian owned company with over 20 years of experience in the mobile phlebotomy industry. We specialize in providing convenient and reliable blood collection services, bringing expertise and state-of-the-art practices directly to our clients' preferred locations. Our focus on convenience, accessibility, and...

  • Technical Support Specialist

    4 weeks ago

    Regina, Saskatchewan, Canada Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will...

  • Lab Instructor Ii, Department of Mathematics

    3 months ago

    Regina, Canada University of Regina Full time

    Faculty/Department Faculty of Science Unit Science-Mathematics & Statistics Employee Group URFA Collective Agreement Consideration Open to the Public. CUPE 5791 Job Family Category Academic Number of Vacancies 1 Position Summary **Key Responsibilities**: - Teach, manage, and design undergraduate laboratories in Statistics, Data Science, and Applied...

  • Lab Patient Technician

    5 months ago

    Regina, Canada LifeLabs Full time

    Improve lives. Love your job. Grow your career. Do you want to help improve patients’ healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years’ experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor and prevent disease in patients. LifeLabs...

  • Tenure-Track Lab Instructor in Electronic Systems Engineering

    6 months ago

    Regina, Canada University of Regina Full time

    Position Summary Applications are invited for a tenure-track faculty position in the Lab Instructor category. The expected start date is September 1st, 2024. Situated in beautiful Wascana Park, one of the largest urban parks in North America, the University of Regina is a comprehensive institution, emphasizing excellence in teaching and research, as...

  • Technical Support Specialist

    3 weeks ago

    Regina, Saskatchewan, Canada Abbott Full time

    The OpportunityAt Abbott Core Lab, we're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.Key Responsibilities• Perform emergency repair,...

  • Tenure-Track Lab Instructor in Industrial Systems Engineering

    5 months ago

    Regina, Canada University of Regina Full time

    Position Summary Applications are invited for a tenure-track faculty position in the Lab Instructor category in the Industrial Systems Engineering program.Situated in beautiful Wascana Park, one of the largest urban parks in North America, the University of Regina is a comprehensive institution that emphasizes excellence in teaching and research, as...

  • Technical Support Specialist

    1 month ago

    Regina, Canada Abbott Laboratories Full time

    About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life....

  • Faculty Administrator

    5 months ago

    Regina, Canada University of Regina Full time

    Faculty/Department Faculty of Media, Art, and Performance Unit Media, Art, and Performance-Dean's Office Employee Group URFA APT Collective Agreement Consideration Open with preference given to APT members. CUPE 5791 Job Family Category Staff Number of Vacancies 1 Position Summary Reporting to the Dean, this senior administrative position is responsible for...

  • Technical Support Specialist

    2 weeks ago

    Regina, Saskatchewan, Canada Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Our MissionWe strive to make a meaningful difference in the lives of our customers and patients through innovative diagnostics and support services.The...

  • Technical Support Specialist – Core Lab

    1 month ago

    Regina, Canada Abbott Full time

    The Opportunity   This position is field-based from the Regina, SK area in the Core Lab division. At Abbott Core Lab, we’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing...