Customer Service Agent
4 weeks ago
**What are the benefits?**
- Health, Dental, Vision
- 401k Savings
- Employee Advancement, Career Path Development
- Promote from within
- Weekly drawing (gift cards, electronics etc)
- Paid Time Off for ALL employees, starts earning from day 1
- Casual environment
**What Will I Be Doing?**
- Professionally responding to customer inquiries
- Identifying, escalating priority issues, and reporting to high-level management.
- Following up on complicated customer interactions where required.
- Recording details of customer interactions (proficiently and accurately)
- Develop rapport with customers, with an upbeat and positive attitude
- Offer solutions
- not excuses
**What qualities do I have?**
- Ability to engage and tailor interactions with each customer, making their experience exceptional
- Friendly, confident, and a self-starter
- Strong verbal and written communicator
- Positive and quick troubleshooter
**Job Types**: Full-time, Part-time
**Salary**: $18.50-$96.08 per hour
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: On the road
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