Hotel Guest Service Agent

Job Overview: We are seeking a friendly and professional Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. If you have excellent communication skills, enjoy working with people, and have a...

You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

Our Guest Services team works to provide a positive guest experience from reservation to check-out. As a Guest Service Agent, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I be doing? As a Guest Service Agent, you would be responsible for providing attentive, courteous and efficient service to all guests during...

An exciting opportunity to join the front office team at one of the busiest and best-loved hotels in London! Reporting to the Guest Services Manager, the Holiday Inn & Suites, London is recruiting for an organized, professional and outgoing individual to join us as a Front Desk Agent. Hotel Front Desk experience preferred. Some customer service experience...

The DoubleTree by Hilton London is located in the heart of downtown London. This hotel is connected by a skywalk to the RBC place and is within a ten-minute walk away from the Covent Garden Market and Budweiser Gardens! The hotel has 323 rooms and suites, an onsite restaurant, a Starbucks, and 34,000 square feet in banquet and meeting spaces. This...

You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

**Under the supervision of the Guest Service Manager, Night Auditors/Front Desk Agents will promptly answer reception switchboard and phones, acknowledge all guests, handle reservations, arrivals, sales transactions departures, reports, and provide excellent communications and impressive guest service.** **RESPONSIBILITIES** **Provide noticeably outstanding...

Who we are: Best Western Plus Stoneridge Inn & Conference Centre is an established, family-operated, full-service hotel and conference centre. We have been proudly serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping create...

Who we are: Best Western Plus Stoneridge Inn & Conference Centre is an established, family-operated, full-service hotel and conference centre. We have been proudly serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping create...

You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

Our Housekeeping staff are responsible for the following: - Promoting a positive and clean image of the hotel - Cleaning and servicing of guest rooms and baths, changing bed linens, making beds, vacuuming floors and replenishing supplies such as shampoo and soap. - Addressing guest requests and problems in a pleasant and friendly manner. - Reporting any...

For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest...

Our Housekeeping staff are responsible for the following: - Promoting a positive and clean image of the hotel - Cleaning and servicing of guest rooms and baths, changing bed linens, making beds, vacuuming floors and replenishing supplies such as shampoo and soap. - Addressing guest requests and problems in a pleasant and friendly manner. - Reporting any...

Responsibilities: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments and use POS terminal to process debit/credit payments Maintain a clean and neat front desk area Complete all laundry...

Under the direct supervision of the Maintenance Manager, the incumbent monitors & maintains hotel’s facilities and equipment to preserve and maximize life of facilities and equipment and optimize safety and comfort of guests. **Major Duties and Responsibilities** - General painting, wall repairs, general maintenance of building and grounds - Responds to...

Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Hotel, motel, resort **Tasks**: - Perform same duties as workers supervised - Assist clients/guests with special needs - Co-ordinate, assign and review work - Ensure smooth operation of computer systems, equipment and machinery, and...

Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Work setting**: - Urban area **Tasks**: - Perform same duties as workers supervised - Assist clients/guests with special needs - Co-ordinate, assign and review work - Ensure smooth operation of computer systems, equipment and machinery, and arrange for...

Who we are: We offer a stable work environment with upward growth potential, work/life balance and learning opportunities. What’s in it for you? Training and development opportunities Comprehensive group benefits program (medical, dental) for full-time employees Hotel discounts Staff dining discounts Job Duties: - Serving the host and guests of a...

Our Dynamic Customer Driven Team is Growing Again! We are currently recruiting for a Full Time Night Auditor. - **Availability**_ :Must be available to work overnight. Shifts vary weekly and include weekends and holidays. **_Overview of Position_**: Performs all duties to maximize guest satisfaction and a quality work environment as directed by the Guest...