Patient Experience Coordinator
3 months ago
**About Us**:
The Rehab Grid is a multidisciplinary clinic that aspires to lead the way in delivering innovative and comprehensive care, continually pushing the boundaries of what's possible in rehabilitation.
Our vision is to empower our patients on their path to recovery, helping them regain their highest level of functioning and quality of life. We aim to be a trusted resource for our community, providing the highest standard of care with a focus on compassion, individualized treatment, and long-term well-being.
For our staff, we foster a collaborative workplace that encourages both professional and personal growth. Our staff work hard to serve our patients. In much the same way, we work hard to serve our staff and ensure that this job serves their life needs and goals at all times. Having our staff doing what they love, feeling empowered by their work, and having fun while doing it is central to our vision.
**Position Details**:
Title: Full-Time Administrator
Hours: 35-40 Hours per week
Rate of Pay: $18.00-$20.00/hour
**Responsibilities**:
- Warmly Greet and Assist Patients: You will be the first point of contact for patients visiting our clinic. Greet them with a friendly and welcoming demeanor, ensuring they feel comfortable and supported throughout their visit.
- Appointment Scheduling: Efficiently manage appointment bookings, rescheduling, and cancellations. Work with practitioners to optimize scheduling and minimize wait times.
- Patient Records Management: Maintain accurate and confidential patient records, ensuring all information is updated and organized properly in our electronic health records system.
- Billing and Payments: Handle patient payments, direct insurance billing, and assist with billing-related inquiries.
- Maintain Reception Area: Keep the reception area clean, organized, and presentable.
- Support Clinic Operations: Collaborate with the clinic team to ensure smooth daily operations and support other administrative tasks as needed.
**Qualifications**:
- Excellent Communication Skills: Strong verbal and written communication abilities are essential for this role. Proficiency on phones is required.
- Customer Service Oriented: A friendly and patient-centric attitude is a must Previous experience in customer service or a healthcare setting is advantageous.
- Organized and Detail-Oriented: The ability to multitask, prioritize tasks, and maintain attention to detail is crucial in this role.
- Proficient with Technology: Comfortable using computer systems, phone systems, electronic health records (EHR), and basic office software (ie excel, google drive).
- Professionalism: Demonstrate professionalism, empathy, and confidentiality when dealing with patients and their sensitive information.
- Eligibility to Work: Applicants must be legally entitled to work in Canada
- Experience with Customer Service on the Phone and Direct Insurance Billing is an asset *_
Application deadline: 2024-02-09
Pay: From $18.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Casual dress
- Company events
- On-site gym
- On-site parking
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application question(s):
- How many years of experience do you have answering phones?
**Experience**:
- Direct Insurance Billing: 1 year (preferred)
Work Location: In person
Application deadline: 2024-09-21
Expected start date: 2024-10-01
-
Patient Care Coordinator
7 months ago
Stouffville, Canada The Physio Spot Full timePart-time Patient Care Coordinator needed for a fast-paced, growing physiotherapy clinics. **Responsibilities and Duties Include**: - Answering phones and making follow-up phone calls - Booking appointments - Invoicing patients and collecting payments - Conversing with patients - General office duties as required - Reports to the Patient Experience...
-
Clinic Coordinator
1 month ago
Stouffville, Canada 1FACE SKIN CLINIC Full time**Are you highly motivated, outgoing and a social individual looking to make a difference in a dynamic and fun environment? 1FACE SKIN CLINIC is seeking a full-time Clinic Coordinator to join our team!** **Duties** - Answer phone calls and respond to client inquiries with professionalism and warmth - Schedule and manage client appointments using our booking...
-
Clinic Coordinator
1 month ago
Stouffville, Canada 1FACE SKIN CLINIC Full time**Are you highly motivated, outgoing and a social individual looking to make a difference in a dynamic and fun environment? 1FACE SKIN CLINIC is seeking a full-time Clinic Coordinator to join our team!** **Duties** - Answer phone calls and respond to client inquiries with professionalism and warmth - Schedule and manage client appointments using our booking...
-
Resident & Family Experience Coordinator (Social
7 months ago
Stouffville, Canada Sienna Senior Living Full timeIf you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Resident & Family Experience Coordinator II, is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Resident & Family Experience...
-
Dental Receptionist
8 months ago
Stouffville, Canada Stouffville Smiles Dentistry Full time**Job Responsibilities and Duties** - Coordinating existing patient care and other visits. - Coordinating new patients care and scheduling them in with the hygienists and dentists. - Administering patients financial needs such as insurance claims, collecting and posting payments, etc. - Making sure every patients and appointments financials are discussed and...
-
Medical Office Administrator
2 months ago
Stouffville, Canada Stouffville Joint Venture Physiotherapy Full timeStouffville Joint Venture Physiotherapy is looking for an energetic and experienced part time clinic administrator to provide a professional and positive impact when working with patients in a busy multi-disciplinary clinic. Position Summary: What you would do: - Greet patients, answer phones, schedule appointments and organize patient charts. - Answer...
-
Medical Office Administrator
7 months ago
Stouffville, Canada Beacon Hill Physiotherapy and Rehabilitation Full timeBeacon Hill Physiotherapy is looking for an energetic and experienced full time clinic administrator to provide a professional and positive impact when working with patients in a busy multi-disciplinary clinic. Position Summary: What you would do: - Greet patients, answer phones, schedule appointments and organize patient charts. - Answer patients’...
-
Medical Office Administrator
3 months ago
Stouffville, Canada Stouffville Joint Venture Physiotherapy Full timeStouffville Joint Venture Physiotherapy is looking for an energetic and experienced full time clinic administrator to provide a professional and positive impact when working with patients in a busy multi-disciplinary clinic. Position Summary: What you would do: - Greet patients, answer phones, schedule appointments and organize patient charts. - Answer...
-
Medical Office Administrator
7 months ago
Stouffville, Canada Stouffville Joint Venture Physiotherapy Full timeStouffville Joint Venture Physiotherapy is looking for an energetic and experienced part time clinic administrator to provide a professional and positive impact when working with patients in a busy multi-disciplinary clinic. Position Summary: What you would do: - Greet patients, answer phones, schedule appointments and organize patient charts. - Answer...
-
Medical Office Administrator
1 week ago
Stouffville, Canada Stouffville Joint Venture Physiotherapy Full timeStouffville Joint Venture Physiotherapy and Beacon Hill Physiotherapy in Stouffville are looking for an energetic and experienced full time clinic administrator to provide a professional and positive impact when working with patients in a busy multi-disciplinary clinic. Position Summary: What you would do: - Greet patients, answer phones, schedule...
-
Optometric Assistant/reception
2 months ago
Stouffville, Canada Stouffville Optometry Full time**Job Summary** **Duties** - Check-in patients and perform preliminary tests and diagnostic imaging. - Manage patient flow by scheduling appointments, confirming visits, and maintaining accurate patient records. - Handle front desk responsibilities including answering phones, greeting patients, and managing inquiries in a professional manner. - Process...
-
Volunteer Coordinator
6 months ago
Stouffville, Canada Ontario SPCA and Humane Society Full time**Who We Are** The Ontario SPCA and Humane Society is a registered charity and has been operating for over 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a...
-
Locates Coordinator
6 months ago
Stouffville, Canada Powell Foundations Full time**Powell Foundations Inc. (PFI)**, a member of the Powell Group of Companies, strives to provide clients with all their foundation needs. We specialize in the construction of temporary excavation protection, pile driving, deep caisson shafts, sheet pile cofferdams, noise barriers and overhead sign footings. We are growing and looking to add a **Locates...
-
Director of Health and Wellness
3 months ago
Stouffville, Canada Buckingham Manor Retirement Full time*Job Overview* The Wellness Director position is a key role responsible for overseeing and managing the nursing departament and services within a senior care facility. The Director will lead a team to ensure the well-being and health of residents in assisted living or nursing home settings. *Duties* - Develop and implement wellness programs tailored to the...
-
Pharmacy Assistant
6 months ago
Stouffville, Canada Stouffville Pharmasave Full time**Pharmacy Assistant** **_Pharmaceutical Distribution_** 1. Gather information to create and maintain the accuracy and completeness of patient records. 2. Assess prescriptions for clarity, completeness, authenticity, and compliance with legal requirements. 3. Interpret prescriptions, perform any required calculations, and ensure the prescription...
-
Project Coordinator
7 months ago
Stouffville, Canada Powell Fence Full time**Powell Fence** strives to provide clients with any of their supply and installation needs. We specialize in the construction of chain-link fence, wood fence, farm/highway fence, high security fence, all types of gates, noise barrier and/or retaining walls, garbage enclosures, bollards and much more! We are looking to add a Project Coordinator to our team...
-
Pharmacy Assistant
3 weeks ago
Stouffville, Canada Stouffville Pharmasave Full time**Pharmacy Assistant** **_Pharmaceutical Distribution_** 1. Gather information to create and maintain the accuracy and completeness of patient records. 2. Assess prescriptions for clarity, completeness, authenticity, and compliance with legal requirements. 3. Interpret prescriptions, perform any required calculations, and ensure the prescription...
-
Annual Giving Coordinator
6 months ago
Stouffville, Canada Ontario SPCA and Humane Society Full time**Who We Are** The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a...
-
Operations Coordinator
3 months ago
Stouffville, Canada Ontario SPCA and Humane Society Full time**Who We Are** The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a...
-
Hse & HR Coordinator
6 months ago
Stouffville, Canada Hawkins Contracting Services Limited Full timeSince 2010, our organization has provided exceptional quality, service, and safety to all, in many fields including utilities, infrastructure, environmental and landscape construction. Our office is located in Stouffville, Ontario and we service public and private clients throughout Southern Ontario with our own forces, and a variety of subcontractors. Our...