Salesforce Product Manager

7 days ago


London, Canada Encore Auctions Full time

We are a dynamic, high-energy environment with a customer focused attitude when it comes to service. In our quest to improve our customer experience and overall efficiency we've found the need for a new role. The Salesforce Product Manager role is a. We are looking for someone familiar with the platform Salesforce who is keen on process improvement. We're hoping to find an experienced product manager eager to take the reins and teach as they learn.

**Why Choose Us?**
We believe in creating lasting relationships with our employees, and as such offer a variety of benefits. These can include:
+ Hybrid/Remote work option
+ Health and Dental Benefits
+ GRSP benefits
+ Generous Internal Rewards and Recognition Programs
+ Paid Vacation
+ On-site Parking

**What is a Salesforce Product Manager?**

WHAT YOU WILL BE ACCOMPLISHING IN THE ROLE
- Follow and build Salesforce flows, integrating new features and new possibilities
- Define and track key performance indicators (KPIs) to measure product success
- Improve processes within our current environment
- Conduct market research and competitive analysis to identify market trends and opportunities
- Review and resolve Salesforce cases as needed

WHAT YOU'LL NEED TO SUCCEED
- Experience in the Salesforce Ecosystem (certified admin preferred)
- 1 - 3 years of Salesforce experience
- Good communication, spoken and written
- An aptitude for coaching and hunger for learning
- Great organizational and time management skills
- Demonstrated ability to own and manage process improvements from beginning to end

**Job Types**: Full-time, Fixed term contract
Contract length: 15 months

Pay: $50,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Product Management: 1 year (preferred)
- Salesforce: 1 year (required)

Licence/Certification:

- Salesforce Admin Certificate (preferred)

Work Location: Hybrid remote in London, ON N5Z 4P9



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