Salesforce Administrator

4 months ago

London, Canada Northern Full time

**About Northern**

Headquartered in London, Ontario, Northern is an integrated digital solutions agency helping leading brands across North America navigate digital transformation. Our solutions help brands grow by optimizing their digital customer journey. We have strategically assembled a group of innovators, who have a passion for technology, design, and improving digital experiences.

**What We’re Looking For**

We are seeking a **Salesforce Administrator **to join our team, providing an exciting opportunity to grow your skills and contribute to the development of robust** Salesforce solutions** to our various clients.

**Benefits of Becoming a Northerner**
- In exchange for your talent and expertise, Northern is committed to providing:_
- Benefits plan, including a Health Spending Account
- Wellness Program & LifeWorks EAP
- Fitness Reimbursement Program
- Vet Care Program
- RRSP Matching
- Profit-Sharing Performance Bonuses
- Endless Professional Growth Opportunities
- Delicious Meals & Company Social Events
- Free Onsite Parking
- Referral Bonus Program
- Flexible work environment - so you can work where & when you work best
- Allowance to help set up home office
- **_Our Connected Workplace Program gives you the option to choose a remote, hybrid or in-office workspace_**

Just to name a few...

**Duties & Responsibilities**
- Plan, design, and **develop robust Salesforce solutions** using a combination of declarative and programmatic tools (Creating Fields, Objects, Actions, Sharing Rules, Profiles, Permission sets, Processes, Flows, and Validation Rules.
- Stay updated on the latest trends within the Salesforce ecosystem, progressing along the **Salesforce Certification** path.
- Ensure the delivery of exceptional Salesforce services and maintain high-quality standards.
- Act as the SME for Salesforce clients, maintaining and fostering excellent relationships while promptly addressing any issues or queries.
- Utilize in-depth knowledge of the Salesforce platform to **provide strategic guidance** to clients and internally to enhance the company's offerings.
- Monitor and manage client accounts, identifying opportunities for both expansion and retention.
- Contribute to the team's growth strategy, identifying avenues to expand the range and quality of **Salesforce support services.**:

- Train and mentor team members, instilling Salesforce best practices and encouraging continuous learning within the team.

**Knowledge, Education & Experience Required**
- Minimum 1-2 years of hands-on, **practical experience** in **Salesforce administration**:

- Proven experience as a Salesforce Consultant or in a similar role with a solid understanding of Salesforce Sales and Service Clouds.
- Salesforce Certified Associate or Administrator
- Hands-on experience with Flows within the Salesforce ecosystem.
- Strong analytical, organizational, and problem-solving skills.
- Ability to work both independently and collaboratively within a team.
- Experience in Salesforce REST / SOAP Web Services, Event and Bulk API.
- Familiarity with core technologies and programming languages: Java, C++, C#, JavaScript, SQL, REST, SOAP, HTML, CSS, with additional experience considered advantageous.

**Bonus Skills: (not required but will get you noticed)**
- Salesforce Order Management Admin or Developer.
- Salesforce Platform Developer Certification.
- Practical experience in custom development using Apex, LWC & Visualforce.
- Experience and certification with Salesforce Service Cloud, Experience Cloud, Omni Studio, and Industry Clouds (e.g., Consumer Goods Cloud, Manufacturing Cloud).
- Knowledge of Apex, Data Loader and Salesforce DX.

Since its founding in 2015, Northern has grown to 150+ employees, helping leading brands across North America navigate digital transformation.

Northern is positioned as a leader in the performance advertising industry as a Facebook Marketing Partner and Google Premier Partner —awarded to only 3% of agency partners in Canada. Our campaigns with leading brands in North America have been recognized as best in class through the Google Premier Partner Awards, Search Engine Land Awards, and the Canadian Search Awards.

Northern’s continued growth, strengthened by our strong company culture, has led to multiple recognitions by Great Place to Work® Canada including Best Workplaces in Canada, Ontario, for Women, for Hybrid Work, and more.

**Equity and Diversity

  • Salesforce Administrator/ Salesforce Analyst

    3 months ago

    London, Canada Info-Tech Research Group Inc. - Canada Full time

    Info-Tech is one of the world’s fastest-growing IT research and advisory companies, proudly serving over 30,000 IT professionals. We are looking for a strong Salesforce Analyst to join our team. Why join us? We are a growth focused, entrepreneurially spirited company that has consistently achieved YoY growth in our 25 years of operation and are...

  • Development Manager, Salesforce

    2 weeks ago

    London, Canada Northern Full time

    **About Northern** Headquartered in London, Ontario, Northern is an integrated digital solutions agency that helps leading Retail and Public Service brands navigate digital change. With a passion for technology and design, we collaborate to create tailored digital experiences that drive growth. Our team of innovators thrives on improving digital...

  • Development Manager, Salesforce

    2 days ago

    London, Canada Northern Full time

    **About Northern** Headquartered in London, Ontario, Northern is an integrated digital solutions agency that helps leading Retail and Public Service brands navigate digital change. With a passion for technology and design, we collaborate to create tailored digital experiences that drive growth. Our team of innovators thrives on improving digital...

  • Develolpment Manager, Salesforce

    4 weeks ago

    London, Canada Northern Full time

    Salary: About Northern Headquartered in London, Ontario, Northern is an integrated digital solutions agency that helps leading Retail and Public Service brands navigate digital change. With a passion for technology and design, we collaborate to create tailored digital experiences that drive growth. Our team of innovators thrives on improving digital...

  • Administrative Coordinator

    7 days ago

    London, Ontario, Canada BRADKEN Full time

    Job Title: Administrative AssistantLocation: London, OntarioCompany: BradkenAbout Bradken:Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation, and rail industries. We are committed to providing high-quality solutions and excellent customer service.Position...

  • Administrative Coordinator

    7 days ago

    London, Ontario, Canada BRADKEN Full time

    Job Title: Administrative AssistantLocation: London, OntarioCompany: BradkenAbout Bradken:Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation, and rail industries. We are committed to providing high-quality solutions and excellent customer service.Position...

  • Office Administrator

    3 months ago

    London, Canada S&I Cleaning Full time

    Main Responsibilities and Activities: - Customer service relations - Maintain a high level of customer service - Communicate effectively with clients and employees - Actively listening and act upon cliental inquiries, concerns, and complaints. Escalate complaints to the Operations Manager as required. - General administration - Gathering documentation from...

  • Administrative Coordinator

    3 days ago

    London, Ontario, Canada BRADKEN Full time

    Job Title: Administrative Assistant - Customer ServiceLocation: London, OntarioCompany: BradkenAbout Bradken:Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation, and rail industries. We are committed to providing high-quality solutions and excellent customer...

  • Administrative Coordinator

    4 days ago

    London, Ontario, Canada BRADKEN Full time

    Job Title: Administrative Assistant - Customer ServiceLocation: London, OntarioCompany: BradkenAbout Bradken:Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation, and rail industries. We are committed to providing high-quality solutions and excellent customer...

  • Administrative Assistant

    7 days ago

    London, Canada BRADKEN Full time

    Job Title: Administrative Assistant Location: London, Ontario Company: Bradken About Bradken: Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation and rail industries. We are committed to providing high-quality solutions and excellent customer service....

  • Administrative Coordinator

    6 days ago

    London, Ontario, Canada BRADKEN Full time

    Job Title: Administrative Assistant - Customer ServiceLocation: London, OntarioCompany: BradkenAbout Bradken:Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation and rail industries. We are committed to providing high-quality solutions and excellent customer service....

  • Administrative Coordinator

    6 days ago

    London, Ontario, Canada BRADKEN Full time

    Job Title: Administrative Assistant - Customer ServiceLocation: London, OntarioCompany: BradkenAbout Bradken:Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation and rail industries. We are committed to providing high-quality solutions and excellent customer service....

  • Administrative Assistant

    7 days ago

    London, Canada Bradken Full time

    **Job Title: Administrative Assistant** **Location**: London, Ontario **Company**: Bradken **About Bradken**: Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation and rail industries. We are committed to providing high-quality solutions and excellent customer...

  • Administrative Assistant

    6 days ago

    London, Canada BRADKEN Full time

    Job Title: Administrative Assistant - Customer Service Location: London, Ontario Company: Bradken About Bradken: Bradken is a leading global manufacturer and supplier of differentiated consumable and capital products to the mining, defense, power generation and rail industries. We are committed to providing high-quality solutions and excellent...

  • Administrative Assistant

    3 weeks ago

    London, Canada Sun Life Full time

    Manage the advisors’ agenda, book appointments and prepare for client meetings - Prepare Know-Your-Client (KYC) and account opening documents for clients - Proactively make calls to clients and schedule meetings and reviews with advisor. You will help with the administrative aspect of tracking client meetings and interactions through Salesforce - Follow up...

  • Benefits Administrator

    4 months ago

    London, Canada VIVID Insurance Agency LTD Full time

    **Job Title: Benefits Administrator** As an Administrative Benefits Administrator at VIVID Insurance, you will be a pivotal team member responsible for servicing client relationships and overseeing administrative processes. This role is well-suited for an individual with a strong background in client services and administration, eager to grow in the...

  • Project Administrator

    2 weeks ago

    London, Canada Voices Full time

    **Project Administrator** **Position Location**: Headquartered in London, ON with the option of a hybrid work offering. Voices is the world’s #1 voice over and audio services marketplace. We’ve helped tens of thousands of marketers, producers, instructors, and creative directors at the world’s biggest and most beloved brands find the right talent...

  • Project Administrator

    3 months ago

    London, Canada Voices Full time

    **Position Location**: Hybrid, in office Tuesday & Wednesday at 100 Dundas Street, London, ON Voices is the world’s #1 voice over and audio services marketplace. We’ve helped tens of thousands of marketers, producers, instructors, and creative directors at the world’s biggest and most beloved brands find the right talent for their creative...

  • Learning and Development Project Administrator

    4 months ago

    London, Canada The Learning Edge Full time

    The Learning Edge Inc. is growing, and we are looking for a meticulous and creative new team member to join us on the edge. The Learning Edge Inc. is a Canadian-based learning and development firm that offers a broad range of business solutions to organizations seeking customized learning and development strategies tailored to their specific needs. Our goal...

  • Sales Operations Associate

    4 months ago

    London, Canada PSD Full time

    **About PSD Citywide** PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry...