Account Manager

4 months ago

London, Canada PSD Full time

**About PSD Citywide**

PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes in enterprise asset management and financial budgeting for municipalities. PSD has developed cutting-edge software solutions for our client’s asset management and financial budgeting needs, leaving behind mature and manageable programs making positive impacts in local communities.
- Driving a full sales cycle within our customer base - achieving or overachieving on your sales targets
- Managing and growing your territory and maximizing revenue, while building future sales pipelines
- Produce recommendations based on customer pain points - educating customers on industry trends and best practices while taking into consideration the financial and strategic realities of the customer
- Support customer retention by maintaining communication with new and existing customers
- Negotiate PSD proposals, contracts and charters that are consistent with existing business operations
- Deliver virtual and onsite presentations for senior municipal government officials pertaining to enterprise asset management and budgeting services
- Closing new business deals by coordinating requirements; developing and negotiating contracts and integrating contract requirements with business operations
- Constantly improve level of knowledge pertaining to PSD products and services as well as emerging market demands and competitive activity
- Attend Municipal conferences to develop new client relations and maintain a relevant presence within the field
- Utilize Salesforce to manage sales opportunities, action items and campaigns
- Onsite client relationship building across North America
- Travel will be required in this role across North America

**Qualifications**
- Post Secondary Degree or Diploma in relevant area (Business, Finance, Marketing etc.)
- 3-4+ years of experience managing and closing complex sales cycles preferably in a SaaS software or technology environment
- **Previous experience working with municipalities or local governments is a strong asset**:

- Effective listening and the ability to draw insights and develop opportunities from client meetings with Senior Managers of cross functional teams
- Highly motivated, self-directed and committed to delivering exceptional customer satisfaction
- Goal oriented individual with a proven ability to drive strong business results
- You're organized and analytical and have the ability to identify and eliminate sales obstacles creatively and quickly
- Experience with managing and coordinating all aspects of the sales process from proposal writing and senior level presentations to effective closing
- Effectively using the sales CRM tool (Salesforce) to manage pipeline
- Your customer facing skills (written, verbal, and presentation) are impeccable
- Ability to quickly learn and then communicate the value of new PSD methodologies, products and services
- The ability to travel internationally and hold a valid G class driver's license

**Recruitment Process**

**Phone Interview**

If you are invited to a screening interview you will discuss your experience with one of our People & Culture team members. This interview is an opportunity to get to know a little more about the company, the type of work we do and impact we have.

**Virtual Interview**

**Employee Perks**
- Competitive Salaries
- Comprehensive Benefits Package
- Company Matched RRSP Contributions
- Flex Hours & Paid Time off
- Social and Charity events and initiatives
- PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility._

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