Event Specialist

6 days ago

Toronto, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

**Why work with Eurest Dining?** We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

**Job Summary**:
Now, if you were to come on board as an **Event Specialist**, we’d ask you to do the following for us:

- Book and confirm events in the Event Management System (EMS).
- Collaborate with clients to understand their needs and vision, offering expertise during planning meetings.
- Create, detail, and manage Banquet Event Orders (BEOs) for all assigned events.
- Host client touch point meetings to confirm and finalize their event details
- Send security access details for all event attendees.
- Conduct walkthroughs with clients to finalize details and expectations.
- Provide quotes for standard events and assist clients in realistic budgeting.
- Order special or allergen-specific meals and coordinate with catering teams.
- Request and confirm quotes for standard external catering when required.
- Place catering orders for office catering and internal events.
- Create, detail and distribute event briefs for all learnings and assigned events.
- Greet event organizers upon their arrival and ensure all requirements are in place.
- Hand off organizers to the designated floor ambassador upon arrival.
- Remain available to floor ambassadors to address any last-minute updates or changes to BEOs.
- Build and maintain strong relationships with event organizers, anticipating their needs and accommodating requests whenever possible.
- Act as the primary point of contact for clients during event planning.
- Maintain accurate records of event details, budgets, and invoices.
- Coordinate with internal teams and external vendors to ensure all logístical requirements are met.
- Continuously update and refine event processes to improve efficiency and client satisfaction.

Think you have what it takes to be our **Event Specialist**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

- You have 2+ years of experience in customer service or hospitality environments,
- You regularly show initiative and drive, as a self-starter you’re confident in your ability to get the job done.
- You have an excellent track record in fast paced, deadline driven, high-volume and live production environments.
- You have strong technological abilities including Excel and expertise in the MS Office Suite, and the ability to adapt to learn a wide range of databases/CRM systems and web/virtual event platforms.
- You build strong business relationships with stakeholders, vendors, staff, and team members; you’ve got a strong ability to negotiate and resolve issues smoothly and effectively.

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