Warranty Coordinator

2 weeks ago


Ottawa, Canada Cardel Homes Full time

Cardel is a group of companies with offices in Calgary, Ottawa, Denver and Tampa. We offer beautifully designed communities and exceptionally well-built homes for every stage in life from condominiums and townhomes to starter homes, move-up products and estates. Cardel Homes is proud to be building various Ottawa communities including: Blackstone in Kanata, Richardson Ridge in Kanata, EdenWylde in Stittsville, Creekside in Richmond, and Miller’s Crossing in Carleton Place.

Working on-site in the construction office as a Warranty Coordinator, you will be responsible to uphold the companies’ standard of outstanding customer service by looking after the needs of new homeowners.

You will be responsible to:

- coordinate with customers and service technicians for appointments;
- maintain warranty database and enter work orders;
- maintain homeowner files as well as homeowner and vendor portals;
- handle customer and vendor enquiries;
- schedule and monitor routine and emergency warranty items;
- provide weekly reports to management on construction & warranty items; and
- provide additional administrative support to the team.

Your ability to multi-task, your technical aptitude/computer proficiency, your high level of customer service and overall construction knowledge will help you be successful in this role.

Our values and policies promote teamwork, innovation, long-term employment, and work-life balance. To learn more about our culture, we encourage you to like us on Facebook and follow us on LinkedIn.

Accessibility accommodations for job applicants are available on request.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift



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