Inside Sales/warehouse Associate
2 months ago
**Job description**
**As a part of our amazing Nisku team, you will be immersed in the daily operations and maintenance of our onsite warehouse, logistic needs, and customer service. Leverage your expertise advising customers & provide a superior customer experience. This is an excellent opportunity for someone with trade/industry knowledge and customer service experience, however, we also provide specific product knowledge training for our team members. Our company encourages growth**
**We offer stability, a positive work environment, work/life balance and excellent benefits. Nut & Bolt Group has an incredible team and we're proud of our crew Be a part of a growing, talented team**
**ESSENTIAL DUTIES AND RESPONSIBILITIES** include but are not limited to:
- Pick orders accurately and in a time frame established by Distribution Manager
- Perform other material handling activities such as counting, weighing, sorting, packing and unpacking; ensuring accuracy in each stage of the order process
- Load, unload and move products and materials by hand or using basic material handling equipment
- Operate forklifts, hand trucks or other materials-handling equipment proficiently and safely (training available)
- Help assemble orders and wrap skids as required
- Unpack and store goods in the correct areas ensuring goods are labeled correctly
- Assist in Shipping, Receiving, Quality Control and Modification area when needed
- May be required to drive the company vehicle and make deliveries
- Keep areas clean and tidy; dump garbage as required
- Greet customers and help meet their needs both in person and by phone
- Sell merchandise, offer alternatives, if stock is unavailable
- Assist customers with returns and exchange
- Process payments (cash, cheques, direct debit, charge); count and balance cash at the end of the day
- Call customers when orders are ready for pick up
- Maintain current knowledge of products
- Operate a computerized inventory system
- Estimate or quote prices
- Other duties as assigned by manager
**WORKING CONDITIONS**:
- Front order desk, order counter, telephone
- Weekdays, daytime
- Extensive computer and phone use, some sitting and standing
- Must be able to lift 40-50 lbs. as needed
- Fast paced environment, little 'downtime'
**QUALIFICATIONS**:
- 3+ years experience with industrial supply sales
- Initiative and a great, approachable, friendly attitude
- Accurate with attention to detail
- Excellent customer service skills
- Excellent time management, problem solving, multitasking and communication skills
- Teamwork, flexibility, punctual
- Able to work under pressure, with tight timelines
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Nisku, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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