Scheduling Clerk

3 days ago

New Glasgow, Canada Nova Scotia Health Authority and IWK Health Centre Full time

**Req ID**:193708**
**Location: Various Locations Throughout Nova Scotia**
**Department: Scheduling and Staffing Office**
**Type of Employment: Permanent, Assignments, and Casual Relief Opportunities Available**
**Union: Health Administrative Professionals Bargaining Unit**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

**About the Opportunity**:
Reporting to the Health Services Manager, the Scheduling Clerk reviews needs input by the Scheduling Coordinators to ensure timely shift coverage based on department requirements. They liaise with Scheduling Coordinators related to shift coverage for short team needs and follow-up on assigned tasks. Scheduling clerks update schedules and time codes related to shift coverages ensuring contractual obligations are met, and ensure daily staffing numbers are balanced, maintaining dashboards or consoles and handling changes due to leaves and attrition. The clerk is also responsible for updating and using work area specific casual lists, reporting, auditing, and ensuring communication about processes regularly.

**About You**:
We would love to hear from you if you have the following:

- Completion of Grade 12 or equivalent
- Completion of an office administration, business program or other equivalent degree/diploma required. Equivalent experience may be considered.
- Minimum of one year related experience in healthcare or customer service environment
- Previous experience with staffing and scheduling required
- Experience working with multiple collective agreements
- Ability to type 40-60 WPM
- Knowledge of Microsoft Excel, SharePoint, LMS, Teams, Smart Sheet, Star, Meditech and SAP
- Ability to problem solve
- Ability to provide excellent customer service
- Competencies in other languages an asset, French preferred

A skill test will be included as part of the selection process. Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent, temporary and casual positions available
- On-site, hybrid and remote work available depending on location

**Compensation and Benefits**:
$25.18 - $28.08 hourly

**Once You've Applied**
Thank you for your interest in this position. A Recruiter will reach out to you to explore whether your qualifications and skills match an opportunity.

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