Manager, Scheduling Operations

5 months ago

New Glasgow, Canada Nova Scotia Health Authority Full time

**Req ID: 168046**
**Company: Nova Scotia Health**
**Location**:Northern** **Zone, Variable within Zone**
**Department: COVID19 PAC Exec Dir HS - CRH**
**Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)**
**Status**:Management/Non Union** P**osition**
**Posting Closing Date: 17-Nov-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Director, Clinical Transformation, the Scheduling Operations Manager is responsible for the day-to-day operations of a centralized staff scheduling team that delivers high quality schedule planning and building, timekeeping, and shift filling of immediate and long-term needs. Essential components of this position include a high degree of exercise in decision-making, creativity, interpersonal skills, professional development, communication, relationship-building, change management, and resource management, so as to provide effective leadership for continuous quality improvements in staff scheduling and employee & patient safety.

The manager requires the ability to implement, manage, and audit regular changes to processes that evolve out of upgrades for scheduling software or databases that host live schedules, as well as changes in the collective agreements that impact the rules to scheduling and timekeeping for all areas that they support.

The Scheduling Operations Manager is a creative and motivated self-starter, a confident and innovative problem-solver able to combine a knowledge of the current scheduling processes and collective agreement standards that are in place with the needs of the operational units/areas that their office supports. This role requires the ability to build key relationships with the managers of units/areas that they support, Human Resources Teams, Labour Relations, and the Integrated Scheduling Service.

The Scheduling Operations Manager is the primary contact for their regular staff (clerks, schedulers, team leaders and assistant manager), as well as a secondary contact for the services they provide to Unit Managers, Payroll, Benefits,

**About You**:
We would love to hear from you if you have the following:

- Baccalaureate degree in a related field such as Business Administration or Education preferred, education and experience to be considered.
- 5** **years experience in staff scheduling / Human Resources with knowledge of collective agreements
- 3 years of formal leadership
- Knowledge of the environment, staffing practices, and time reporting processes preferred
- Project Management and or Change Management an asset
- Experience with scheduling and or HR software
- Demonstrated planning, organizing, prioritizing and time management skills
- Demonstrated ability to communicate effectively both orally and in writing
- Demonstrated interpersonal skills including ability to work as a team member and ability to foster collaborative relationships
- Demonstrated ability to maintain confidentiality; recognize sensitive issues and respond appropriately.
- Demonstrated commitment to ongoing learning and professional development.
- Knowledge of adult education and learning principles
- Proficiency in MS Office (Word, Excel, PowerPoint), MS Edge, Outlook, and human resources information systems.
- Competencies in other languages preferred, French an asset

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent Full-time Position; 75 Hours Bi-weekly

**Compensation and Incentives**:

- $41.48- $51.85 Hourly

**Once You've Applied**

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