Customer Service Coordinator
4 months ago
**Responsibilities**:
- Arranging and scheduling services interacting with agents and operations personnel and communicating regularly with clients and end-line customers.
- Maintaining system updates and documenting/monitoring steps.
- Providing exceptional customer service during the relocation process.
- Working with operations team to coordinate booked moves.
Experience
- Qualifications: Effective problem-solving, organizational, and analytical skills
- Ability to balance multiple tasks and analyze data for errors
- Excellent written and verbal communication skills
- good reasoning ability and detail-oriented
- Proficient in Microsoft Outlook, Word, and Excel
- Ability to establish and maintain effective working relationships with employees, agents, and other organizations.
- 2 years customer service experience is an asset
Join our team and be part of a dynamic and customer-centric environment where your skills will be valued and developed
Pay: $37,000.00-$42,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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