Customer Service Representative
2 months ago
**United Van Lines** is seeking a highly motivated and detail-oriented **Customer Service Representative** to join our team. In this role, you will be the main point of contact for our clients, assisting with their moving inquiries, providing quotes, and guiding them through the moving process. You will ensure customer satisfaction by delivering timely and professional support, addressing concerns, and coordinating with internal teams to ensure smooth transitions for our clients. If you are enthusiastic about providing top-notch service and resolving inquiries, we want to hear from you
**Responsibilities**
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Analyze customer needs and recommend appropriate solutions
- Process orders, returns, and exchanges accurately
- Perform data entry tasks to update customer records
**Experience**
- Prior experience in customer service is preferred
- Phone etiquette and active listening skills
- Proficiency in English is required
- Familiarity with sales techniques is beneficial
Pay: $46,518.00-$49,485.00 per year
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Overtime
Work Location: In person
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