Client Service Representative

5 months ago


Kemptville, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site._

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.Job Location

Kemptville

Employment Type

Regular

Weekly Hours

20

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services



  • Kemptville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Kemptville, Canada ServicePlus Heating and Cooling Full time

    Customer Service Representative PLUS Core Values At ServicePlus Heating and Cooling, we are driven by a set of core values that guide everything we do. Positivity, Loyalty, Unity, and Success are at the heart of our company culture, shaping how we approach our work and serve our customers. With a positive mindset, we approach challenges as opportunities to...


  • Kemptville, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._ Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in...


  • Kemptville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Kemptville, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._ Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in...


  • Kemptville, Canada St. Lawrence Pools Full time

    **Customer Service Representative** St. Lawrence Pools is seeking a sales associate with an eye for detail and a passion for retail. At St. Lawrence Pools we provide a fun, challenging, fast paced, ever changing environment while providing opportunities to grow and build lasting relationships with our customers. Our goal is to provide outstanding customer...


  • Kemptville, Canada MacEwen Petroleum Inc. Full time

    **OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...


  • Kemptville, Canada MacEwen Petroleum Inc. Full time

    **OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...


  • Kemptville, Ontario, Canada Canada Post Corp Full time

    Poste de vente au détailRejoignez notre équipe de vente au détail à Canada Post Corp et découvrez les opportunités de carrière qui vous attendent !ResponsabilitésVendre des produits et des services postaux aux entreprises et à la population;Travailler en équipe pour atteindre les objectifs de vente;Fournir un service client exceptionnel aux...


  • Kemptville, Canada MacEwen Petroleum Inc. Full time

    **OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...


  • Kemptville, Canada CIBC Full time

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.  À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir. Les membres de notre équipe disposent de ce dont ils ont...


  • Kemptville, Canada Alpha Agri Full time

    **About You** Are you an individual who enjoys meeting and working with people? Do you find satisfaction and energy from helping people and working with people to find solutions in the agriculture field? If so, you may be interested in the job below. **About the Company** Alpha Agri is a company based out of Bluevale, Ontario. We work with farmers and...


  • Kemptville, Canada Sheppard & Associates Ltd. Full time

    Sheppard & Associates Ltd. is a full service accounting and tax business operating in Kemptville, Ontario since 1984, Sheppard & Associates handles accounting, taxes, bookkeeping, payroll, and various other consulting needs for small - and medium-sized businesses.. Our work environment includes: - Modern office setting - Growth opportunities - Casual work...


  • Kemptville, Canada ZE FENG INTERNATIONAL GROUP INC. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Co-ordinate, assign and review work - Establish work schedules and procedures and co-ordinate activities with other work units or departments - Examine and verify accuracy of work and authorize routine deposits and withdrawals - Identify training needs and train workers in job duties...


  • Kemptville, Canada Charles Ghadband Accounting Full time

    **Responsibilities**: - Develop and maintain relationships with clients. - Understand client needs and provide solutions to meet those needs. - Identify new business opportunities and create strategies to capitalize on them. - Monitor customer satisfaction levels and address any issues that arise. - Provide timely and accurate reports to clients on progress...


  • Kemptville, Ontario, Canada CIBC Full time

    Nous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Services bancaires personnels et PME. En tant que Représentant, Service à la clientèle, vous utiliserez votre connaissance des produits et services financiers pour aider les clients à combler leurs besoins bancaires courants. Vous offrirez le soutien de...

  • Post Office Assistant

    2 weeks ago


    Kemptville, Ontario, Canada Canada Post Corp Full time

    Job Title: Post Office AssistantJob Summary: We are seeking a highly motivated and customer-focused Post Office Assistant to join our team at Canada Post Corp. As a Post Office Assistant, you will be responsible for providing exceptional customer service to our clients, selling postal products and services, and sorting and distributing mail and packages.Key...


  • Kemptville, Ontario, Canada Amplifon Full time

    About AmplifonA Global Leader in Hearing CareAt Amplifon, we are committed to empowering people to rediscover all the emotions of sound. We offer personalized, best-in-class customer experiences through our network of clinics across Canada.The Role of Client Care CoordinatorWe are seeking a highly skilled and dedicated Client Care Coordinator to join our...


  • Kemptville, Canada Scotiabank Full time

    Requisition ID: 181126 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Kemptville/ Permanent/ Part-Time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...


  • Kemptville, Canada Vitality Physiotherapy and Wellness Centre Full time

    Admin/ Client Experience Specialist Join a team that has fun every day, adds to your career skills, and helps us deliver an awesome client experience. - If you want to find work in one of the best cities in Canada's capital full of amazing community members this is the place for you! Work with a team trained to be some of the best admin/client experience...