Customer Service Representative
2 weeks ago
At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._
Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in Personal Lines to join our team in Kemptville, Ontario
Are you looking to start a new career? Do you have strong customer service skills? If so, this might be the perfect opportunity for you. We provide you with all the tools, knowledge and training you need to be successful in this role.
**Responsibilities**:
- To provide legendary service directly to the client, after the sale by the Sales Executive.
- Process additions, deletions or changes to their policy on the appropriate broker management system (EPIC)
- Ensure all transactions and renewals are accounted for and processed accurately and on a timely basis.
- Provide quotations or estimates to clients on premiums, update information, and confirm data and coverage and to record appropriate changes or adjustments.
- Communicate with insurance company personnel as required.
- As an independent broker working for your client, acts as liaison with the insurer and balances the interests of the client, McDougall Insurance and the insurance company in force.
- Function as part of a team responsible for assisting in the collection of accounts receivable and in any other area as required.
- Where appropriate, procure a sale, normally through upgrading and bundling coverage for personal lines clients
**Qualifications**:
- Must have exceptional customer service and communication skills.
- Acts in a professional manner at all times and maintains a position of trust and confidentiality.
- Acts in an open, respectful, honest and helpful manner with all team members, clients and other staff.
- Ability to work effectively in a fast-paced environment
- Must be willing and eligible to obtain a RIBO license
**What We Offer**:
- Dedication to investing in our employees’ future by offering RIBO, CAIB, and other designation education reimbursement
- A supportive and inclusive culture where diversity is valued
- A competitive employee health and dental benefits program including long term disability
- A competitive pension plan
- Paid vacation time
- Access to ongoing training and development through our McDougall training team
McDougall Insurance and Financial is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect.
If you need assistance or an accommodation, you may reach out to our Human Resources Department through our website:
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00-$48,000.00 per year
**Benefits**:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
-
Customer Service Representative
3 weeks ago
Kemptville, Canada Scotiabank Full timeRequisition ID: 168891 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Service Representative Permanent part-time - 18.75 hours Location: Kemptville, ON As a Customer Service Representative (Kemptville, ON), you are the face, character and heart of our branches....
-
Customer Service Representative
2 weeks ago
Kemptville, Canada Scotiabank Full timeRequisition ID: 170648 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Service Representative Permanent Part-time (15 hours) Location: Kemptville, ON As a Customer Service Representative, you are the face, character and heart of our branches. Scotiabank is a place where...
-
Customer Service Representative
2 weeks ago
Kemptville, Canada MacEwen Petroleum Inc. Full time**Who We Are**: MacEwen is a growing family-owned company that has established itself as an industry leader. We’ve been around for 46 years, and we are still going strong! **About the role**: The Customer Service Representative reports to the Division Manager and will provide exceptional customer service in person and on the telephone. Process payments...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada ServicePlus Heating and Cooling Full timeCustomer Service Representative PLUS Core Values At ServicePlus Heating and Cooling, we are driven by a set of core values that guide everything we do. Positivity, Loyalty, Unity, and Success are at the heart of our company culture, shaping how we approach our work and serve our customers. With a positive mindset, we approach challenges as opportunities to...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada MacEwen Petroleum Inc. Full time**Who We Are**: MacEwen is a growing family-owned company that has established itself as an industry leader. We’ve been around for 46 years, and we are still going strong! **About the role**: The Customer Service Representative reports to the Division Manager and will provide exceptional customer service in person and on the telephone. Process payments...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada St. Lawrence Pools Full time**Customer Service Representative** St. Lawrence Pools is seeking a sales associate with an eye for detail and a passion for retail. At St. Lawrence Pools we provide a fun, challenging, fast paced, ever changing environment while providing opportunities to grow and build lasting relationships with our customers. Our goal is to provide outstanding customer...
-
Customer Service Representative
1 week ago
Kemptville, Canada MacEwen Petroleum Inc. Full time**OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...
-
Kemptville, Canada RB Heating ClimateCare Full time**CUSTOMER SERVICE REPRESENTATIVE/RECEPTIONIST** With over 30 years experience, RB Heating ClimateCare stands out as the premier provider of residential heating and cooling systems in the kemptville area. We offer excellent compensation, comprehensive benefits, an outstanding work environment/culture, and much more! Do you have a great attitude and love...
-
Customer Service Representative
1 week ago
Kemptville, Canada LCBO Full timeLocation Address: 324 Colonnade Drive East #100, Kemptville Number of Openings: 1 Salary / Pay: $19.82/hour Job Posting Description: Do you make an impact on the people you meet? Do you have a charismatic personality, and love engaging with people, both customers and colleagues? If this sounds familiar, then we’d love to have you on our team! A team...
-
Customer Relations Representative
3 weeks ago
Kemptville, Canada Gillian Sims - Desjardins Insurance Agent Intern Full time**Insurance Account Representative** - Desjardins Agent Team Member** Location: Kanata, ON Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you! **Responsibilities**: - Develop leads, schedule...
-
2023 Summer Customer Service Representative
2 weeks ago
Kemptville, Canada LCBO Full timeLCBO Location Address: 324 Colonnade Drive East #100, Kemptville Job Posting Description: Summer Customer Service Representative **Salary**: $16.75/hour LI-Onsite Do you make an impact on the people you meet? Are you passionate about creating a meaningful customer experience? If this sounds familiar, then we’d love to have you on our team! At the...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada MacEwen Petroleum Inc. Full time**OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...
-
Customer Service Representative
3 weeks ago
Kemptville, Canada Scotiabank Full timeRequisition ID: 181126 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Kemptville/ Permanent/ Part-Time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada McDougall Insurance and Financial Full timeAt McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._ Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in...
-
Customer Service Representative
3 weeks ago
Kemptville, Canada The Beer Store Full time> interacting with customers, delivery drivers and being part of a team - Operating a point of sale - Piling and dumping empty returns - Filling shelves with product - Cleaning shelves, mopping floors - Some administrative paperwork **Job Type**: Part-time Part-time hours: 0-40 per week **Salary**: From $15.00 per hour Flexible Language Requirement: -...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada The Beer Store Full time> interacting with customers, delivery drivers and being part of a team - Operating a point of sale - Piling and dumping empty returns - Filling shelves with product - Cleaning shelves, mopping floors - Some administrative paperwork **Job Type**: Part-time Part-time hours: 0-40 per week **Salary**: From $16.00 per hour Flexible Language Requirement: -...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada Dairy Queen Full timeLooking to hire someone who is adaptable to the various job functions of the Store, including cleaning/filling, Store opening/closing, cake decoration and customer service. This is a fast pace environment with attention to detail, speed and accuracy. Must be AVAILABLE DURING THE DAY TIME (IMPORTANT) **Job Type**: Part-time **Salary**: $15.50-$16.00 per...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada Dairy Queen Full timeLooking to hire someone who is adaptable to the various job functions of the Store, including cleaning/filling, Store opening/closing, cake decoration and customer service. This is a fast pace environment with attention to detail, speed and accuracy. Must be available during the daytime when needed **Job Type**: Part-time **Salary**: $15.50-$16.00 per...
-
Customer Service Representative
4 weeks ago
Kemptville, Canada Dairy Queen Full timeMust be AVAILABLE DURING THE DAY TIME (IMPORTANT) Looking to hire someone who is adaptable to the various job functions of the Store, including cleaning/filling, Store opening/closing, cake decoration and customer service. This is a fast pace environment with attention to detail, speed and accuracy. Must be AVAILABLE DURING THE DAY TIME (IMPORTANT) **Job...
-
Customer Service Representative
3 weeks ago
Kemptville, Canada Dairy Queen Full timeLooking to hire someone who is adaptable to the various job functions of the Store, including cleaning/filling, Store opening/closing, cake decoration and customer service. This is a fast pace environment with attention to detail, speed and accuracy. Must be available during the daytime when needed **Job Type**: Part-time Part-time hours: 15-25 per...
