Client Relationship Manager

6 months ago


Kemptville, Canada Sheppard & Associates Ltd. Full time

Sheppard & Associates Ltd. is a full service accounting and tax business operating in Kemptville, Ontario since 1984, Sheppard & Associates handles accounting, taxes, bookkeeping, payroll, and various other consulting needs for small
- and medium-sized businesses..

Our work environment includes:

- Modern office setting
- Growth opportunities
- Casual work attire
- Flexible working hours

**Responsibilities**:

- Develop and maintain relationships with clients.
- Understand client needs and provide solutions to meet those needs.
- Identify new business opportunities and create strategies to capitalize on them.
- Monitor customer satisfaction levels and address any issues that arise.
- Provide timely and accurate reports to clients on progress and performance.
- Analyze data to identify trends and make recommendations for improvement.
- Develop marketing plans to promote products or services to clients.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)

Work Location: In person



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