Customer Service Representative

5 months ago

Kemptville, Canada MacEwen Petroleum Inc. Full time

**OVERVIEW**:
Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and responds to customer and driver inquiries. This role is full-time permanent working from Monday to Friday each week.

***

**RESPONSIBILITIES**:

- Communicate with customers, in person or on the phone.
- Take customer orders for goods or services; promote goods or services.
- Provide information about accounts; update accounts; initiate billing and process payments; and receive payment for services.
- Performs accounts receivable tasks including contacting customers.
- Daily bank deposits.
- Process over-the-counter lubricant sales.
- Cardlock inventory fuel movements.
- Cardlock administration.
- Complete and review daily truck reports.
- Ensure all customer billing is accurate and on time
- Ensures supplier invoices are processed accurately and on time
- Prepares progress reports to ensure processes are in control.
- Contributes to the month-end process.
- Works with sales and operations colleagues to assist in the coordination of installations and/or repairs.

**Other**:

- Provide backup support for other CSRs.
- Any other duties which can reasonably be required.

**EDUCATION & SPECIALIZED KNOWLEDGE**:

- High school diploma.
- A minimum of 2 years working in an administrative/clerical, accounting role.
- A demonstrable high degree of computer literacy is essential.
- Ability to quickly and efficiently analyze and evaluate information used to make sound business decisions.
- Exceptional communication skills, both verbal, written, and on the telephone.
- Ability to multi-task and juggle competing deadlines and multiple priorities.

**WHY JOIN THE MACEWEN TEAM?**
- Learn and collaborate with the best in the industry.
- Supportive colleagues and leaders who are passionate about providing exceptional service.
- Competitive compensation package.
- 3 weeks vacation to start.
- Complete benefits program including health, medical, dental, and life insurance.
- RRSP plan with Company match from day one.
- “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.**OUR CORE VALUES**:
It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.
- Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
- Long-Term Focused - We value long-term success over short-term gains.
- Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
- Do The Right Thing - We stand by our word and do what's right.
- Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
- Ever Evolving - We embrace positive change and always seek to improve.

Please notify Human Resources if you wish to receive this job posting in a different format or if you require any other accommodations during the recruitment process.

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Customer Service Representative

    5 months ago

    Kemptville, Canada ServicePlus Heating and Cooling Full time

    Customer Service Representative PLUS Core Values At ServicePlus Heating and Cooling, we are driven by a set of core values that guide everything we do. Positivity, Loyalty, Unity, and Success are at the heart of our company culture, shaping how we approach our work and serve our customers. With a positive mindset, we approach challenges as opportunities to...

  • Customer Service Representative

    5 months ago

    Kemptville, Canada St. Lawrence Pools Full time

    **Customer Service Representative** St. Lawrence Pools is seeking a sales associate with an eye for detail and a passion for retail. At St. Lawrence Pools we provide a fun, challenging, fast paced, ever changing environment while providing opportunities to grow and build lasting relationships with our customers. Our goal is to provide outstanding customer...

  • Customer Service Representative

    5 months ago

    Kemptville, Canada MacEwen Petroleum Inc. Full time

    **OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...

  • Customer Service Representative

    5 months ago

    Kemptville, Canada MacEwen Petroleum Inc. Full time

    **OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...

  • Customer Service Representative

    5 months ago

    Kemptville, Canada Scotiabank Full time

    Requisition ID: 181126 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Kemptville/ Permanent/ Part-Time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Customer Service Representative

    5 months ago

    Kemptville, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._ Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in...

  • Customer Service Representative

    5 months ago

    Kemptville, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._ Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in...

  • Customer Service Representative

    2 months ago

    Kemptville, Canada Dairy Queen Full time

    Must be AVAILABLE DURING THE DAY TIME (IMPORTANT) Looking to hire someone who is adaptable to the various job functions of the Store, including cleaning/filling, Store opening/closing, cake decoration and customer service. This is a fast pace environment with attention to detail, speed and accuracy. Must be AVAILABLE DURING THE DAY TIME (IMPORTANT) **Job...

  • Customer Service Representative Supervisor

    5 months ago

    Kemptville, Canada ZE FENG INTERNATIONAL GROUP INC. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Co-ordinate, assign and review work - Establish work schedules and procedures and co-ordinate activities with other work units or departments - Examine and verify accuracy of work and authorize routine deposits and withdrawals - Identify training needs and train workers in job duties...

  • Post Office Assistant

    2 weeks ago

    Kemptville, Ontario, Canada Canada Post Corp Full time

    Job Title: Post Office AssistantJob Summary: We are seeking a highly motivated and customer-focused Post Office Assistant to join our team at Canada Post Corp. As a Post Office Assistant, you will be responsible for providing exceptional customer service to our clients, selling postal products and services, and sorting and distributing mail and packages.Key...

  • Client Service Representative

    2 months ago

    Kemptville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    5 months ago

    Kemptville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Financial Services Representative Ii

    5 months ago

    Kemptville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Sales Area Representative

    5 months ago

    Kemptville, Canada Staples Canada Full time

    : 1263073 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...

  • Copy & Print Centre Representative

    5 months ago

    Kemptville, Canada Staples Canada Full time

    : 1264566 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...

  • Technology Sales Area Representative

    5 months ago

    Kemptville, Canada Staples Canada Full time

    : 1264562 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...

  • Agricultural Sales Representative

    5 months ago

    Kemptville, Canada Alpha Agri Full time

    **About You** Are you an individual who enjoys meeting and working with people? Do you find satisfaction and energy from helping people and working with people to find solutions in the agriculture field? If so, you may be interested in the job below. **About the Company** Alpha Agri is a company based out of Bluevale, Ontario. We work with farmers and...

  • Service Technician

    5 months ago

    Kemptville, Canada Choquette CKS Full time

    **Choquette CKS** **Technician & Related Roles** **_$25 to $45 per hour_** **Who we are**: Choquette CKS, a division of Heritage Food Service Group of Canada, is one of the largest service providers for the food service industry in eastern Canada. We have over 100 years of history, and our licensed, factory-trained technicians minimize downtime and...

  • Customer Experience Associate

    5 months ago

    Kemptville, Canada TD Bank Full time

    **Work Location**: Kemptville, Ontario, Canada **Hours**: 20 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer...

  • Customer Experience Associate

    5 months ago

    Kemptville, Canada TD Bank Full time

    **Work Location**: Kemptville, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...