Customer Service Representative

4 weeks ago


Kemptville, Canada ServicePlus Heating and Cooling Full time

Customer Service Representative

PLUS Core Values

At ServicePlus Heating and Cooling, we are driven by a set of core values that guide everything we do. Positivity, Loyalty, Unity, and Success are at the heart of our company culture, shaping how we approach our work and serve our customers. With a positive mindset, we approach challenges as opportunities to innovate and deliver exceptional service. We value the loyalty of our customers, team members, and partners, and we strive to build lasting relationships based on trust and mutual respect. Through unity, we foster a collaborative environment, bringing together diverse perspectives and harnessing the power of teamwork to achieve our collective goals. Our commitment to success pushes us to continuously improve and exceed expectations, ensuring that we deliver the highest quality solutions to meet our customers’ needs. Join us on our journey and experience the ServicePlus Heating and Cooling difference, where positivity, loyalty, unity, and success are the cornerstones of our business.
- Positivity
- Loyalty
- Unity
- Success

About This Customer Service Position

Come work for a family owned company that prides themselves on being honest and treats customers the way they would like to be treated.

As a part of the team you will deliver superior customer service to our valued customer base across Kemptville and the surrounding areas. You will work from our office in Kemptville, Ontario. You will answer the incoming calls, book clients, follow up with clients after their appointment, and help with warehouse inventory.
- $17.20 - $25 per hour (Based on experience)
- Health Benefits and Pension
- Sales Commission

**Requirements**:

- High School Diploma
- Ability to work afternoons/evenings and weekends
- Comfortable using electronic devices, payment processing and other electronic devices
- Police Record Check

Additional Perks
- Office is located on the rail trail in Kemptville. Very enjoyable to take walks during breaks.
- Small kitchen filled with coffee and teas, and a selection of snacks.
- Sit and Stand Desks

Pay: $17.20-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend

Supplemental pay types:

- Commission pay

**Education**:

- Secondary School (required)

Work Location: In person



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