Customer Service Representative

4 weeks ago

Kemptville, Canada MacEwen Petroleum Inc. Full time

**OVERVIEW**:
Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and responds to customer and driver inquiries. This role is full-time, maternity leave (12 months)coverage providing 40 hours per week, worked from Monday to Friday each week.

***

**RESPONSIBILITIES**:

- Communicate with customers, in person or on the phone.
- Take customer orders for goods or services; promote goods or services.
- Provide information about accounts; update accounts; initiate billing and process payments; and receive payment for services.
- Performs accounts receivable tasks including contacting customers.
- Daily bank deposits.
- Process over-the-counter lubricant sales.
- Cardlock inventory fuel movements.
- Cardlock administration.
- Complete and review daily truck reports.
- Ensure all customer billing is accurate and on time
- Ensures supplier invoices are processed accurately and on time
- Prepares progress reports to ensure processes are in control.
- Contributes to the month-end process.
- Works with sales and operations colleagues to assist in the coordination of installations and/or repairs.

**Other**:

- Provide backup support for other CSRs.
- Any other duties which can reasonably be required.

**EDUCATION & SPECIALIZED KNOWLEDGE**:

- High school diploma.
- A minimum of 2 years working in an administrative/clerical, accounting role.
- A demonstrable high degree of computer literacy is essential.
- Ability to quickly and efficiently analyze and evaluate information used to make sound business decisions.
- Exceptional communication skills, both verbal, written, and on the telephone.
- Ability to multi-task and juggle competing deadlines and multiple priorities.

**WHY JOIN THE MACEWEN TEAM?**
- Learn and collaborate with the best in the industry.
- Supportive colleagues and leaders who are passionate about providing exceptional service.
- Competitive compensation package.
- 3 weeks vacation to start.
- RRSP plan with Company match from day one.**OUR CORE VALUES**:
It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.
- Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
- Long Term Focused - We value long-term success over short-term gains.
- Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
- Do The Right Thing - We stand by our word and do what's right.
- Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
- Ever Evolving - We embrace positive change and always seek to improve.

Please notify Human Resources if you wish to receive this job posting in a different format or if you require any other accommodations during the recruitment process.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Education**: Required
- Some college or better in Accounting or related field

**Behaviors**: Preferred
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Customer Service Representative

    2 weeks ago

    Kemptville, Ontario, Canada Scotiabank Full time

    Requisition ID: 168891Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the role:Customer Service RepresentativePermanent part-time hoursLocation: Kemptville, ONAs a Customer Service Representative (Kemptville, ON), you are the face, character and heart of our branches. Scotiabank is a place where we...

  • Customer Service Representative

    2 weeks ago

    Kemptville, Ontario, Canada Cse Consulting Full time

    Locally owned and operated, TLC Medical Supply has been a staple amongst the community in Kemptville since 2008. TLC Medical Supply supports and offers Mobility & Accessibility sales, service and rentals throughout the Ottawa Valley & Capital Region, Including Cornwall, Brockville & Kingston. TLC Medical Supply has always been committed to offering amazing...

  • Customer Service Representative

    3 weeks ago

    Kemptville, Canada ServicePlus Heating and Cooling Full time

    Customer Service Representative PLUS Core Values At ServicePlus Heating and Cooling, we are driven by a set of core values that guide everything we do. Positivity, Loyalty, Unity, and Success are at the heart of our company culture, shaping how we approach our work and serve our customers. With a positive mindset, we approach challenges as opportunities to...

  • Customer Service Representative

    3 weeks ago

    Kemptville, Canada MacEwen Petroleum Inc. Full time

    **Who We Are**: MacEwen is a growing family-owned company that has established itself as an industry leader. We’ve been around for 46 years, and we are still going strong! **About the role**: The Customer Service Representative reports to the Division Manager and will provide exceptional customer service in person and on the telephone. Process payments...

  • Customer Service Representative

    3 weeks ago

    Kemptville, Canada St. Lawrence Pools Full time

    **Customer Service Representative** St. Lawrence Pools is seeking a sales associate with an eye for detail and a passion for retail. At St. Lawrence Pools we provide a fun, challenging, fast paced, ever changing environment while providing opportunities to grow and build lasting relationships with our customers. Our goal is to provide outstanding customer...

  • Customer Service Representative

    1 week ago

    Kemptville, Canada MacEwen Petroleum Inc. Full time

    **OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...

  • Customer Service Representative

    1 month ago

    Kemptville, Canada MacEwen Petroleum Inc. Full time

    **OVERVIEW**: Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and...

  • Summer Customer Service Representative

    1 week ago

    Kemptville, Canada LCBO Full time

    Location Address: 324 Colonnade Drive East #100, Kemptville Salary / Pay: $17.85/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations...

  • Customer Service Representative

    2 weeks ago

    Kemptville, Ontario, Canada MacEwen Petroleum Inc. Full time

    OVERVIEW:Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and responds...

  • Customer Service Representative

    2 weeks ago

    Kemptville, Ontario, Canada MacEwen Petroleum Inc. Full time

    OVERVIEW:Based at the Company's Kemptville Office, the focus of this role is to provide exceptional customer service, in person and on the telephone, to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and responds...

  • Csr - Customer Service Representative/receptionist

    3 weeks ago

    Kemptville, Canada RB Heating ClimateCare Full time

    **CUSTOMER SERVICE REPRESENTATIVE/RECEPTIONIST** With over 30 years experience, RB Heating ClimateCare stands out as the premier provider of residential heating and cooling systems in the kemptville area. We offer excellent compensation, comprehensive benefits, an outstanding work environment/culture, and much more! Do you have a great attitude and love...

  • Csr - Customer Service Representative/receptionist

    4 weeks ago

    Kemptville, Canada RB Heating ClimateCare Full time

    **CUSTOMER SERVICE REPRESENTATIVE/RECEPTIONIST** With over 30 years experience, RB Heating ClimateCare stands out as the premier provider of residential heating and cooling systems in the kemptville area. We offer excellent compensation, comprehensive benefits, an outstanding work environment/culture, and much more! Do you have a great attitude and love...

  • Customer Service Representative

    3 weeks ago

    Kemptville, Canada Scotiabank Full time

    Requisition ID: 181126 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Kemptville/ Permanent/ Part-Time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Customer Service Representative

    2 weeks ago

    Kemptville, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._ Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in...

  • Customer Service Representative

    3 weeks ago

    Kemptville, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._ Our growing team at McDougall Brown Insurance is looking for a Customer Service Representative in...

  • Customer Service Representative

    4 weeks ago

    Kemptville, Canada The Beer Store Full time

    > interacting with customers, delivery drivers and being part of a team - Operating a point of sale - Piling and dumping empty returns - Filling shelves with product - Cleaning shelves, mopping floors - Some administrative paperwork **Job Type**: Part-time Part-time hours: 0-40 per week **Salary**: From $16.00 per hour Flexible Language Requirement: -...

  • customer service representative supervisor

    2 weeks ago

    Kemptville, Ontario, Canada ZE FENG INTERNATIONAL GROUP INC. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksCo-ordinate, assign and review workMaintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service deliveryRequisition materials and suppliesOrganize and maintain inventoryWork conditions and physical...

  • Customer Service Representative Supervisor

    4 weeks ago

    Kemptville, Canada ZE FENG INTERNATIONAL GROUP INC. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Co-ordinate, assign and review work - Establish work schedules and procedures and co-ordinate activities with other work units or departments - Examine and verify accuracy of work and authorize routine deposits and withdrawals - Identify training needs and train workers in job duties...

  • customer service representative supervisor

    3 weeks ago

    Kemptville, Canada ZE FENG INTERNATIONAL GROUP INC. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksCo-ordinate, assign and review workMaintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service deliveryRequisition materials and suppliesOrganize and maintain inventoryWork conditions and physical...

  • customer service representative supervisor

    1 month ago

    Kemptville, Canada ZE FENG INTERNATIONAL GROUP INC. Full time

    Education: Expérience: EducationCollege/CEGEPTasksCo-ordinate, assign and review workMaintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service deliveryRequisition materials and suppliesOrganize and maintain inventoryWork conditions and physical capabilitiesAttention to...