Leasing Administrator

1 week ago


Calgary, Canada Hines Full time

Overview:
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

**Responsibilities**:
As a Contract Leasing Administrator - Residential with Hines, you will be responsible for partnering with the Two Park Central team pertaining to the property’s leasing and administrative activities. You will also provide a high level of customer service to prospects and residents. This role is anticipated to be a 10 month contract with the potential for renewal pending on community need. Responsibilities include, but are not limited to:
Engage with prospects and residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled and their questions are being answered- Process and respond to a variety of customer and resident inquiries/leads relating to Two Park Central- Call back prospects to answer questions and schedule tours and move-in orientations- Assist the Leasing Professionals with the leasing tasks and communication process- Build relationships with prospective and future residents to ensure satisfaction

Qualifications:
Minimum Requirements include:

- High school diploma or equivalent from an accredited institution
- Prior customer service experience is required
- Intermediate knowledge of Microsoft Outlook and Entrata experience preferred- Excellent verbal and written communication skills- Ability to multi-task- Ability to work in fast paced environments- On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings- Ability to work a flexible schedule including weekends and holidays when required

Closing:

- We are an equal opportunity employer and support workforce diversity._


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