Leasing Associate
2 weeks ago
**Company Overview**:
Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.
**Role Overview**:
As a Leasing Associate, you will play a pivotal role in the leasing and overall management of residential units. Your primary responsibility will be leasing, but you will also be involved in various operational aspects. You will lead a part-time associate and collaborate with cross-functional teams to ensure the property's success.
**Responsibilities**:
**1. Leasing and Move-Ins**:
- Execute effective marketing strategies to attract prospective tenants.
- Manage move-in processes, ensuring a seamless transition for new tenants.
**Tenant Relations**:
- Build and maintain positive tenant relationships by providing outstanding customer service, addressing inquiries, concerns, and maintenance requests promptly and professionally.
**Lease Administration**:
- Manage lease agreements, including new leases, renewals, and terminations. Ensure lease terms are accurately documented, and rental payments are collected on time.
**Rent Collection**:
- Oversee rent collection processes, monitor delinquencies, and take necessary actions to ensure timely and accurate rent payments.
Property Maintenance:
- Coordinate and oversee property maintenance, repairs, and improvements. Collaborate with vendors and contractors to ensure work is completed to high standards.
**Marketing and Leasing**:
**Budgeting and Financial Management**:
- Assist in creating property budgets, monitor expenses, and track financial performance against established goals.
**Compliance**:
- Ensure properties adhere to local laws, regulations, and property management standards. Address any compliance-related issues as they arise.
**Tenant Communications**:
- Communicate regularly with tenants through newsletters, announcements, and community events to foster a sense of community and belonging.
**Vendor Coordination**:
- Manage relationships with vendors and service providers, ensuring timely and quality services are delivered to maintain property functionality and appearance.
**Emergency Response**:
- Be available to address emergency situations, collaborating with maintenance teams and contractors to resolve issues promptly.
**Reporting**:
- Prepare and submit regular property performance reports, including occupancy rates, financial data, and maintenance updates.
**Qualifications**:
- Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience).
- Proven experience in property management or a related field, demonstrating strong organizational and problem-solving skills.
- Excellent communication and interpersonal skills for tenant interaction, team collaboration, and vendor coordination.
- Proficiency in property management software and Microsoft Office Suite.
- Knowledge of local property management regulations and best practices.
- Detail-oriented mindset with the ability to manage multiple tasks and priorities.
- Strong financial acumen and budgeting skills.
- Valid driver's license and reliable transportation.
- Professional demeanor with a commitment to delivering exceptional customer service.
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Leasing Associate
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Calgary, Alberta, Canada Zen Residential Full timeCompany Overview:Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our...
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