Utility Services Manager

6 months ago

Milton, Canada The MEARIE Group Full time

**Utility Services Manager**

**WHO WE ARE**.

The Milton Hydro group of companies are on an exciting journey of transformation. With the energy sector experiencing dynamic and rapid change, there are exciting opportunities emerging for both our regulated and non-regulated companies. Within Milton Hydro Services Inc., we are developing new businesses and services to meet these opportunities with a view to set ourselves apart within our sector. We want to drive and enable the energy transition to the electrification of everything. We thrive on new ideas, innovation, growth, and challenging the status quo of what the electric industry can be. Our **Vision** is to **Build a Utility Reimagined; To Power a Brighter Future**. This is your chance to be a part of the team to build this future and make a difference.

**WHY YOU WANT TO WORK HERE**
We care about our employees, our community, and growing our businesses. You are not just a number as we get to know the person behind the name and appreciate each individual’s unique contribution that supports our successes. Our focus is on delivering a set of products and services that deliver a sustainable, electrified future for our customers and community, through collaborative leadership and innovative solutions. Our belief system is based on respect, teamwork, communication, and excellence in everything we do.

If you have the skills and desire to build something new and innovative, then we’d like to hear from you.

The electricity industry is undergoing transformational change as the world strives to decarbonize. A generational shift is occurring as people, business, transportation, and everything in between are beginning to transition from traditional carbon-based fuel sources to electricity. The Ontario and Canadian Governments are forecasting a 2-3 times increase in the amount of electricity required to power the new economy by 2050. Our Mission at Milton Hydro Services Inc. is to** create a superior energy experience for our customers through industry leading performance, service innovations and expanded solutions where our customers trust us to lead them to a fully electrified future; to the benefit of all stakeholders.**

By partnering our Vision and Mission with our capabilities as an energy company, we will be a key driver of the energy transformation.

***
Reporting to the VP, Business Development, the **_Utility Services Manager_** is tasked with developing a diversified utility service business while prioritizing safety, regulatory compliance, and financial objectives. They are a builder who drives process improvements, oversee day-to-day operations, and cultivate a culture of accountability and continuous improvement. Acting as a liaison to senior management, they ensure alignment with strategic goals and contribute to the formulation of annual business objectives. With a focus on operational excellence and growth, they provide leadership, strategic insights, and oversight across the new business operation while also performing utility services as required.

**KEY DUTIES**

To excel in this position, the incumbent must prioritize the following:

- **Safety Stewardship**: Ensuring the implementation of rigorous safety protocols, fostering a culture of safety awareness, and safeguarding the well-being of employees, the public, and utility infrastructure.
- **Operational Excellence**: Maintain a sharp focus on customer satisfaction by implementing seamless service delivery processes and fostering a culture of ongoing improvement.
- **In-Field Guidance and Operations**: Execute utility operations as necessary to maintain service reliability, meet customer demands, and guide company best practices.
- **Financial Discipline**: Overseeing budgeting and forecasting, optimizing resource allocation, and ensuring fiscal accountability to drive sustainable growth and profitability.
- **Entrepreneurial Spirit**: Build, develop and expand the utility service business through strategic planning, innovative solutions, and effective execution of growth initiatives.
- **Organizational Capability**: Enhance organizational strength by implementing performance improvement systems and fostering talent development initiatives.
- **Profitable Growth**: Execute business development strategies diligently and pursue new opportunities with an entrepreneurial spirit, ensuring sustainable and profitable growth.
- **Communication and Industry Engagement**: Effectively communicate with diverse stakeholders, participate in industry events, and fulfill additional responsibilities as necessary to support organizational objectives.
- Other duties as required.

**KNOWLEDGE, SKILLS & QUALIFICATIONS**
- Advanced knowledge and technical understanding of hydro utility locate environment and industry standards.
- 5 plus years experience in the locate industry.
- DPT certification is preferred.
- Private locates, pole inspections, depth of cover, and GPR experience a benefit.
- 5+ years as a s

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