Current jobs related to Customer Service Representative - Stouffville - Stella-Jones Inc


  • Stouffville, Canada Arelli Commercial Cleaning Full time

    **Customer Service Representative** We are a thriving commercial cleaning entrepreneur in GTA and currently looking for a Customer Service Champion to join our journey to service excellence. This is a work from home position. You will be using our state of the art CRM system and mobile app for crew members to streamline your work. **Responsibility**: -...


  • Stouffville, Canada Bruce's Auto Service Full time

    **Main responsibilities include**: - Greeting and welcoming customers as they approach the front desk - Answering questions and addressing complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Keep updated records and files - Scheduling appointments for customers - Keep front desk...


  • Stouffville, Canada Bruce's Auto Service Full time

    **Main responsibilities include**: - Greeting and welcoming customers as they approach the front desk - Answering questions and addressing complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Keep updated records and files - Scheduling appointments for customers - Keep front desk...


  • Stouffville, Canada Bruce's Auto Service Full time

    **Main responsibilities include**: - Greeting and welcoming customers as they approach the front desk - Answering questions and addressing complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Keep updated records and files - Scheduling appointments for customers - Keep front desk...


  • Stouffville, Canada Ritchie Bros. Full time

    ABOUT US - IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss,...


  • Stouffville, Canada Kash Tech Full time

    **Job Summary** **Responsibilities** - Utilize strong phone etiquette to engage with customers and ensure a positive interaction. - Analyze customer needs and provide appropriate solutions or escalate issues as necessary. - Assist with data entry tasks to maintain accurate customer records and documentation. - Promote products and services through upselling...


  • Stouffville, Canada Dumitru Pitu - Desjardins Insurance Agent Full time

    **Insurance Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Richmond Hill Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...


  • Stouffville, Canada BMO Financial Group Full time

    18 Westlawn Cresent Stouffville Ontario,L4A 2S9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Stouffville, Canada telMAX Inc. Full time

    **Company Information**: telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Since 2016, the telMAX team has been working hard to develop advanced phone systems, TV solutions and ultra-high speed 100% Pure Fibre internet services. **Position Description**: A Customer Service...


  • Stouffville, Canada Nutrilawn Markham Full time

    **Responsibilities** - Manage large amounts of incoming calls - Follow communication procedures, guidelines and policies - Not be afraid to pick up phone and contact clients - Call and collect outstanding balances - Sell prospective clients our programs and services - Go the extra mile to engage customers - Work availability Monday - Friday 9am to 5pm, **As...


  • Stouffville, Canada telMAX Full time

    **About telMAX Inc.**: telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognized for two consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario. **Your Position & How You Will...


  • Stouffville, Canada telMAX Full time

    *About telMAX Inc.: telMAX h - been design - and building a cutt - edge telecommu - ations platfo - using the - t advanced nology available. Recogn - d for two consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networ - to residential and business customers in Ontario. *Your Position & How You Will Contribute:*...


  • Stouffville, Canada telMAX Inc. Full time

    **IN OFFICE JOB - Must be able to commute to the Stouffville office weekdays/weekends** **Company Information**: telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Since 2016, the telMAX team has been working hard to develop advanced phone systems, TV solutions and ultra-high speed...


  • Stouffville, Canada BETZ POOLS LTD. Full time

    **Company History** Betz Pools Ltd. is a leader in the design, installation, renovation and service of custom pools and spas across Canada. Operating for over 85 years Betz Pools works to make our customers’ unique backyard paradise a reality, we are a trusted name in the industry, not only in installation, but also in pool opening, closing and all the...


  • Stouffville, Canada telMAX Full time

    **RESPONSIBILITIES**: - Provide telMAX customers with an extraordinary customer service experience. - Operate well both independently and in a team in a fast paced, multi-tasking environment while maintaining accuracy and attention to detail. - Complete accurate transactions in a timely manner. - Handle collections activities on overdue accounts. - Be...


  • Stouffville, Canada BMO Financial Group Full time

    18 Westlawn Cresent Stouffville Ontario,L4A 2S9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Stouffville, Canada Kerr Property Service Full time

    '''Duties''' - Conduct sales activities and generate new business opportunities - Utilize sales techniques to negotiate and close deals - Identify market trends and develop strategies to increase sales - Provide product knowledge and technical expertise to clients - Ability to work independently As an Independent Representative, you will be responsible for...


  • Stouffville, Canada telMAX Inc. Full time

    We are looking for some enthusiastic individuals to join our Team! In this position, you will be in contact with potential telMAX customers, providing information regarding telMAX residential products and services, closing sales (Internet, TV & Phone) and getting them set-up with our services. Full training is provided to ensure you have all the tools...


  • Stouffville, Canada Century Mill Lumber Full time

    _**Summary**_ Customer Sales Representatives are the public face of our company and are responsible for developing & nurturing excellent relationships with customers on all aspects of lumber & building sales. Customer Sales Reps report directly to General Manager, Chris Black. - **Duties**_ - Develop and maintain excellent staff relationships and a positive...


  • Stouffville, Canada Century Mill Lumber Full time

    **_Summary_** Sales Representatives are the public face of our company and are responsible for developing & nurturing excellent relationships with customers on all aspects of lumber & building sales. Sales Reps report directly to General Manager, Chris Black. **_Duties_** - Develop and maintain excellent staff relationships and a positive and safe team...

Customer Service Representative

4 weeks ago


Stouffville, Canada Stella-Jones Inc Full time

Are you looking for a job in a well-established, international manufacturing company?
- Do you excel at delivering an exceptional customer experience?
- Does the wood industry interest you and you wish to evolve in a fast-growing company?

Look no further; our **Stouffville (Gormley)** location is actively looking for someone just like you

**But who are we?**

Stella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent. The Company’s common shares are listed on the Toronto Stock Exchange (TSX: SJ).

**With us, you will have access to**:

- A competitive salary
- Full range of benefits including medical and dental coverage, life insurance, short-term and long-term disability.
- Retirement program with a generous employer contribution
- Share purchase program
- Annual profit-sharing program
- Availability of a hybrid work model

**What would be your responsibilities?**

The Customer Service Representative provides sales and customer service to build, maintain and retain clients. The Customer Service Representative has the responsibility of inputting and organizing orders as well as tracking shipments. Assists with client account management and after sale services.

**We need you to**:

- Handle sales desk calls.
- Prepare and send quotes, price pages and communications.
- Receive and process orders by inputting them into the system
- Organize and track shipments for time and cost efficiency, shipping documents and track invoices.
- Ensure after-sales service by conducting follow-ups, dealing with customer matters and answering inquiries.
- Client account management through order changes, credits, adjustments and returns.
- Perform other duties as assigned.
- Effective interpersonal and communication skills
- Problem solving, priority-management and conflict resolution skills
- Maintain positive and enthusiastic attitude even in adverse situations
- Excellent customer service skills and the ability to anticipate customer needs
- Demonstrate respect for coworkers and customers
- Ability to work independently as well as a part of a team
- Time and stress management
- Able to adapt to various circumstances, while keeping focus on goals
- Lumber and building product knowledge, an asset
- Basic accounting knowledge.
- Intermediate computer skills (MS Office)

**What we expect from you?**
- Grade 12 or equivalent
- Minimum 5 years’ experience in a similar role.
- Proficiency in English

Our team is eager to meet you

**Job Types**: Full-time, Permanent

**Salary**: From $52,500.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Stouffville, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 5 years (preferred)

Work Location: Hybrid remote in Stouffville, ON