Operation Officer
7 months ago
**BLS International Surrey office is looking for Full Time Customer Service Representative.**
This is an excellent opportunity for anyone looking to build a career in government to citizen services. In a nutshell, this is a front office Customer Service and data entry position with high attention to detail and ability to work in a fast-paced environment.
**Positions available**: Full Time (40 hours/week, paid bi-weekly)
**Job Title: - **Operations Officer - Visa Application Services
**Office Hours**: 8.00 am - 5.00 pm (Additional/less hours as per business needs)
**Benefits**: All Full-Time staff receive 10 days Paid Time off, Paid Federal/State/Consulate Holidays
**Type : Full Time**
- Customer Service - Assisting customer, facilitate, handling information, solve queries.
- Ensure payment mode - Handling cash, tally, debit & credit machine. Reconcile receipts.
- Re-submission & follow up - making related calls and ensure re-submission.
- Ensure Audit, Compliance and all process adherence to company policies and procedures.
- Back-end operations, scanning, compile report
- Perform and complete other administrative duties as assigned by your manager.
**About BLS International**:
BLS International Services Ltd. awarded as "Best under a Billion" by Forbes Asia, is One of the Top 3 Visa Outsourcing MNC, globally for Governments and Diplomatic Missions in the domain of Visa, Passport, Other Consular Services, e-Governance, e
- Visa, Bio-metric and Identity Management, Attestation and Retail Services, present in 66 Countries and serving over 46 Client Governments. The company has a robust strength of over 15,000 employees and associates who operate from more than 12,000 Offices, globally.
Pay: From $15.20 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Halifax, NS: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Bachelor's Degree (required)
**Experience**:
- Direct sales: 1 year (required)
- Customer service: 2 years (required)
- office admin: 1 year (required)
**Location**:
- Halifax, NS (required)
Work Location: In person
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