Fingerprinting Technician/customer Service
3 months ago
Canadian Fingerprinting Services INC is an RCMP accredited fingerprinting and background checking organization servicing Toronto and the Greater Toronto Area community. We are seeking **1 Full-Time** **Fingerprinting Technician **to join our team at our Downtown location.
THE SUCCESSFUL CANDIDATE WILL BE RESPONSIBLE FOR:
- Completing biometric fingerprints as well as ink fingerprints for clients.
- Organizing and completing name-based background checks.
- Providing administrative support such as scanning, filing, organizing, and mailing.
- Liaising with a variety of community agencies and organizations on behalf of customers.
- Responding to inquiries and providing information to customers as required.
- Maintaining and updating filling system including confidential data and records.
- Perform other duties as required
QUALIFICATIONS:
- Minimum high school education
- 2 years of customer service experience
- Previous experience in a legal environment preferred
- Ability to compile information from multiple databases
- Must have a clear criminal record
- Proficiency in Microsoft Office (Word, Excel, Outlook, and Powerpoint)
- Excellent communication and interpersonal skills to liaise with a number of contacts including potentially irate clients and referring agents.
- Demonstrated ability in project management and ability to maintain standards with competing deadlines.
- Must be a team player and detail oriented.
**Salary**: $18.00 per hour
Expected hours: 35 per week
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 2 years (required)
Work Location: In person
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