Fingerprinting Technician/customer Service

7 months ago


Toronto, Canada Candian Fingerprinting Services Inc Full time

Canadian Fingerprinting Services INC is an RCMP accredited fingerprinting and background checking organization servicing Toronto and the Greater Toronto Area community. We are seeking **1 Full-Time** **Fingerprinting Technician **to join our team at our Downtown location.

THE SUCCESSFUL CANDIDATE WILL BE RESPONSIBLE FOR:

- Completing biometric fingerprints as well as ink fingerprints for clients.
- Organizing and completing name-based background checks.
- Providing administrative support such as scanning, filing, organizing, and mailing.
- Liaising with a variety of community agencies and organizations on behalf of customers.
- Responding to inquiries and providing information to customers as required.
- Maintaining and updating filling system including confidential data and records.
- Perform other duties as required

QUALIFICATIONS:

- Minimum high school education
- 2 years of customer service experience
- Previous experience in a legal environment preferred
- Ability to compile information from multiple databases
- Must have a clear criminal record
- Proficiency in Microsoft Office (Word, Excel, Outlook, and Powerpoint)
- Excellent communication and interpersonal skills to liaise with a number of contacts including potentially irate clients and referring agents.
- Demonstrated ability in project management and ability to maintain standards with competing deadlines.
- Must be a team player and detail oriented.

Pay: $18.00 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 2 years (required)

Work Location: In person



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