Service Advisor
1 week ago
We are looking for an **EXPERIENCED **service advisor to join our team.
Applicants **WILL NOT** be considered if they do not hold previous automotive service experience.
Job Duties:
- Must follow all company safety policies and procedures.
- Verify customer information & update if necessary
- Ensure that customer vehicles are adequately cared for
- Monitor the progress of each vehicle throughout the day
- Update all customers and notify immediately if additional work is required
- Oversee flow of service drive lane ensuring that customers receive prompt, courteous, and effective service.
- Provide support for all inquiries, to assure the customers’ requests are handled properly
- Properly and thoroughly write repair orders
- Provide additional vehicle problem/complaint information to the technicians as requested.
- Maintain communication with technician staff regarding job status changes.
- Maintain and update all open repair orders daily
- Maintain awareness of factory recommended service schedules
**Requirements**:
- Valid driver’s license & a clean drivers abstract
- 1 year previous service experience
- Ability to work in a team and possesses strong interpersonal skills with an positive and engaging attitude.
- Excellent verbal and written communication skills
- Ability to problem solve with high attention to detail.
- Experience with Reynolds is a bonus
- Full-time hours, rotating Saturdays
**Experience**:
- Customer service: 2 years (required)
- Service advisor: 1 year (required)
Only qualified applicants will be contacted.
**Salary**: $48,000- $65,000 per year.
**Job Types**: Full-time, Permanent
Pay: $48,000.00-$65,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
**Experience**:
- service advisor: 1 year (required)
- Customer service: 2 years (required)
Work Location: In person
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