Customer Service Advisor
6 months ago
Responsibilities:
- Provide exceptional customer service to dealership customers
- Assist customers with inquiries, concerns, and requests
- Upsell products and services to customers
- Process sales transactions and handle cash
- Maintain knowledge of automotive repair and mechanical processes
- Collaborate with mechanics to ensure accurate information is provided to customers
**Skills**:
- Strong customer service skills with the ability to effectively communicate and build rapport with customers
- Sales-oriented mindset with the ability to upsell products and services
- Knowledge of automotive repair and mechanical processes is preferred
- Cash handling experience is a plus
**Job Types**: Full-time, Part-time
Pay: $21.50-$29.37 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Commuter benefits
- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
- Tips
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Edmonton, AB (required)
Ability to Relocate:
- Edmonton, AB: Relocate before starting work (required)
Work Location: In person
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