Undergraduate Assistant

3 months ago

Toronto, Canada University of Toronto Full time

**Date Posted**:09/16/2024
**Req ID**: 39731
**Faculty/Division**: Faculty of Arts & Science
**Department**: Department of Mathematics
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00043013

**Note**:This is for a TERM position ending in November 2025\

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Department of Mathematics is consistently ranked as one of the best in Canada. As a part of the University of Toronto, our faculty comprise a unique blend of established intellectuals and early-career researchers. Our department members include numerous award-winning faculty with outstanding accomplishments and leading research within a field that requires critical thinkers who analyze, assess and problem solve.

**Your opportunity**:
Under the general direction of the Associate Chair - Undergraduate and the direct supervision of the Undergraduate Administrator, the incumbent provides administrative support associated with the coordination and delivery of the undergraduate program in the Department of Mathematics.

Specific duties include: assisting with drafting and responding to standard queries related to the undergraduate program; preparing and disseminating the undergraduate timetable, troubleshooting timetabling and/or room booking conflicts; coordinating room bookings for regularly scheduled undergraduate courses, tutorials, and special events; assisting with pre
- requisite checking during registration; assisting with the administration of courses (e.g. maintaining files and records, maintaining databases (hard and soft copy); assisting with providing support to faculty and sessional instructors involved in the delivery of the undergraduate program.

**Your responsibilities will include**:

- Providing detailed information to students on program and/or course requirements
- Troubleshooting timetabling and/or room booking conflicts
- Updating and maintaining records
- Coordinating course timetables
- Checking course prerequisites prior to student enrollment
- Provide administrative support of the petitions process by maintaining petitions database and coordinating deferred exams with students.
- Assists course coordinators with scheduling and coordinating TAs at the beginning of the semester including arranging room booking requests and changes
- Assist with administration of first and second year learning communities, and PUMP (Preparing for University Math Program) summer sessions

**Essential Qualifications**:

- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum two years of recent and related experience in a post-secondary environment providing administrative support with undergraduate student services and program administration.
- Experience working with ROSI or similar related student systems to enter data and retrieve information, including reports.
- Experience working directly with students and providing detailed information on programs and academic courses.
- Experience maintaining and creating databases and statistical reports.
- Demonstrated advanced computer skills, including Microsoft Office (e.g. Word, Excel, PowerPoint, Access, Outlook); database; Adobe Acrobat.
- Excellent communication (oral and written) and interpersonal skills with the ability to promptly respond to inquiries with clarity.
- Excellent organizational and time management skills.
- Excellent problem-solving, coordination and administrative skills.
- Excellent time management skills including the ability to follow detailed instructions accurately, prioritize and deal with multiple tasks to ensure all deadlines are met.
- Excellent interpersonal skills and customer skills including the ability to effectively interact with students, faculty, and the general public.

**Assets (Nonessential)**:

- Experience working with course related databases such as degree explorer and Quercus.
- University Degree is preferred.

**To be successful in this role you will be**:

- Accountable
- Cooperative
- Meticulous
- Multi-tasker
- Organized
- Team player

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Tor

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