Communications Consultant, Digital and Web

7 months ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**8416**
- Division:
**Strategic Communications**
- Vacancy Type:
**Full-time Temporary**
- Affiliation:
**Union: CUPE 79**
- Contract Length:
**Approximately 4 months**
- Grade:
**TCHC 06**
- # of Vacancies:
**1**
- Salary/Hourly Range:
**40.16 - 44.01**
- Hiring range/wage:
**40.16**
- Work Details (Days/hours):
**35 hours/week, Monday to Friday**
- Posted Date:
**2/13/24**
- Existing or New:
**Existing**
- Deadline to Apply:
**2/27/24**

**What we offer**

In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive benefit package that meets the various needs of our diverse employees. Including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Three weeks paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount;
**Make a difference**

Are you a skilled and experienced digital communicator looking for an opportunity to help build a better Toronto for all? Are you a keen strategic thinker with an exceptional attention to detail? Are you a dedicated and skilled team player looking for a new challenge with a high profile public sector organization?

We are currently looking for a Communications Consultant to serve on our Digital, Brand and Design team. In this role, you will report to the Manager, Digital, Brand and Design, and provide digital administration, web management and communications services to support Toronto Community Housing’s strategic communications objectives and business priorities. You will liaise with management and external stakeholders on high-profile projects in a manner that supports TCHC's tenant focused culture.

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

**What you’ll do**
- Provide overall technical and content administration of our current website platform, liaising with corporate divisions, project leads and unit managers
- Creating and overseeing digital assets, folders and users
- Provide overall troubleshooting and investigating opportunities to improve the process or functionality on the website
- Quality control on links, images and other assets across all platforms, ensuring they are current and active and archiving older content
- Updating the TCHC Website Administrator Guide and other website governance documentation
- Provide counsel and support to executive, managers and staff with respect to digital media and other communications initiatives
- Maintain good working relationships with internal and external contacts and proactively identify communications opportunities.
- Represent Toronto Community Housing with community agencies and private sector partners in planning and executing joint communications
- Represent Toronto Community Housing interests with various stakeholders, including community agencies, tenants, the public and the media

**What you’ll need**
- Degree from a recognized university or college in English, Corporate Communications, Social Sciences, Public Relations or Journalism, or equivalent combination of post-secondary education and job experience
- 3 to 5 years strategic communications and digital experience, including 3 years’ experience with websites, graphic design, digital and social media communications
- Demonstrated experience in developing and writing digital content, social media content, newsletters, blogs, briefing materials, and other communication tools
- Experience conceiving and developing communications, social media, and digital communications strategies
- Demonstrated ability to deliver expected outcomes in a results-oriented environment with multiple projects, strict deadlines and changing or competing priorities
- Excellent organizational skills with a high level of attention to detail
- Strong networking and relationship building skills
- A strong team player who is also able to work independently
- High degree of judgment and discretion; ability to analyze, problem solve and mediate complex situations with multiple stakeholders
- Exceptional writing and editing, project management and presentation skills
- Experience developing and implementing social media strategies.
- Demonstrated excellence in verbal communication, interview and research skills.
- Creative, flexible and innovative appr

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