Communications Consultant

5 days ago


Toronto, Canada Nucleo Digital Full time

**Job Type**: 12 month Contract (Full-Time Hours)

**Group**:Digital Business Readiness - P&C Insurance

**Work Model**: Hybrid (Ontario), 1-2 times in the office per month, but flexible

Communications Consultant

The Communication Consultant is responsible for leading the end-to-end development of strategic communications plans for our Digital Transformation program. The Enterprise Customer Experience team values integrity, excellence, transparency, and accountability. In overseeing these projects, the Communication Consultant applies highly developed communication planning, project management, implementation, measurement and writing skills.

What you are responsible for:

- Creating strategic communication plans, including large-scale, cross-company, multi-functional and multi-phased projects and initiatives. As required, work with business partners to guide and coordinate supporting communication activities (i.e., Creative Services and Translation).
- Consulting with internal clients to determine their objectives and establish the scope of their requirements. Develop creative recommendations and strategic solutions for communication programs targeted to internal audiences.
- Leading the execution of all plan elements, including measurement, ensuring programs and projects are successfully delivered on time and on budget.
- Providing strategic communications counsel to a variety of impacted stakeholders in the organization, including the development of key messages and positioning through organizational changes, to help them achieve their business objectives.
- Working with the with your peers in Digital Business Readiness team which includes Communications peers as well as Change Management & Learning to align corporate communication activities with strategy across the group of companies.
- Writing and edit content for a wide range of communication initiatives and mediums (i.e., internal publications, video scripts, The Source, etc.).

**Requirements**:
To be successful:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

To join the team:

- University degree in Communications, or equivalent experience
- At least 4-5+ years of business experience providing communication consultation, planning expertise and project management skills, to a variety of corporate projects and initiatives.
- Having a professional accreditation (ABC or APR) is an asset.
- A good understanding of the Internet/intranet, social media platforms



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