Bilingual Customer Service Coordinator + Inside

3 months ago

SaintLaurent, Canada MPI MATCO Full time

**Bilingual Customer Service Coordinator + Inside Sales Representative Industrial Adhesives & Manufacturing, Ville Saint Laurent Head office**

Do you have prior success in **after sales support and in inside sales**? You are **perfectly bilingual?**

Are you **obsessed with providing exceptional service **and being that extremely reliable resource that will ‘get it done’ with a high sense of accountability, accuracy and professionalism?

Are you the **rep that all clients ask to speak with** since they know you will resolve the issue?

Are you **pumped to onboard new clients and to execute sales generating activities** in order to help grow and maintain the business? If so, keep on reading

**This role acts as the tether between sales, operations and external customers and ensures a successful customer experience for both internal and external customers**. This role plays a critical role as they represent the company and its 30-year reputation as a strong adhesive solutions provider. This is a role that heavily supports both internal and external customers across North America by liaising and communicating with internal departments while demonstrating and upholding a high level of customer satisfaction and by executing sales activities such as cold calling and supporting assigned accounts. There are no on sites visits required. **Cold calling, prequalifying leads and routing them to the Field Sales Reps is a big portion of the role.**

Experience working in an industrial sales environment or in consumer product manufacturing environment would be helpful.

In office, and work from home hybrid working conditions. You must have the desire to earn at least 50K plus incentives.

**BENEFITS**:

- Competitive Salary
- Comprehensive Health Benefits
- RRSP Contribution
- Learning & Development Opportunities
- A Supportive and Positive Work Environment

Send us your resume
- At MPI Matco, we strive to provide an environment where everyone feels valued by respecting individual differences and welcoming diverse life and work styles. We are_ _an equal opportunity employer and do not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other protected characteristic._

**Coordonnateur bilingue du service à la clientèle + Représentant des ventes internes Adhésifs industriels et fabrication, Ville Saint Laurent Siège social**

Vous avez déjà eu du succès dans le domaine du **service après-vente et de la vente interne** ? Vous êtes parfaitement bilingue ?

Vous êtes **obsédé par l'idée de fournir un service exceptionnel** et d'être cette ressource extrêmement fiable qui « fera ce qu'il faut » avec un sens élevé de la responsabilité, de la précision et du professionnalisme ?

Êtes-vous **le représentant avec lequel tous les clients demandent **à parler parce qu'ils savent que vous allez résoudre le problème ?

Êtes-vous **impatient d'accueillir de nouveaux clients et d'exécuter des activités génératrices de ventes** afin de contribuer à la croissance et au maintien de l'entreprise ? Si c'est le cas, continuez à lire

**Ce poste fait le lien entre les ventes, les opérations et les clients externes et garantit une expérience client réussie pour les clients internes et externes**. Il joue un rôle essentiel car il représente l'entreprise et sa réputation de fournisseur de solutions adhésives depuis 30 ans. Il s'agit d'un poste qui soutient fortement les clients internes et externes à travers l'Amérique du Nord en assurant la liaison et la communication avec les départements internes tout en démontrant et en maintenant un niveau élevé de satisfaction de la clientèle et en exécutant des activités de vente telles que le démarchage à froid et le soutien des comptes assignés. Aucune visite sur site n'est requise. **Les appels à froid, la préqualification des prospects et leur acheminement vers les représentants des ventes sur le terrain constituent une grande partie du rôle.**

Une expérience de travail dans un environnement de vente industrielle ou dans un environnement de fabrication de produits de consommation serait utile.

Conditions de travail hybrides : bureau et travail à domicile. Vous devez avoir le désir de gagner au moins 50K plus des incitations.

AVANTAGES:

- Salaire compétitif
- Prestations de santé complètes
- Contribution au REER
- Possibilités d'apprentissage et de perfectionnement
- Un environnement de travail positif et positif

Envoyez-nous votre curriculum vitae
- Chez MPI Matco, nous nous efforçons d'offrir un environnement où chacun se sent valorisé en respectant les différences individuelles et en accueillant divers styles de vie et de travail. Nous sommes un employeur qui souscrit au principe de l'égalité des chances et nous ne pratiquons aucune discrimination ni ne prenons aucune décision en matière d'emploi sur la base de la race, de la couleur, de la religion, du sexe, d'

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