Inside Sales/customer Service

4 months ago


SaintLaurent, Canada Amiflex Inc Full time

**Job Overview**:
The Amiflex Inside Sales/Customer Service Associate is responsible for oversight of all aspects of the customer service for customers, along with overseeing all aspects of customer orders as they move through operations.

Amiflex is an established, yet continuously growing, wholesale distributor of low pressure hose and fittings with a fantastic customer base that is 37 years strong As the Montreal location of Buchanan Rubber, known in USA as Midland Industries, we believe in honesty, integrity and growing with our customers, promoting from within and our goal is for all employees to march in that same direction as a team

We are looking for long term employees with a desire to learn, and support our team goals. Actual salary is highly dependent on experience.

Under the close direction of senior personnel, the Inside Sales/Customer Service Representative is responsible for creating and maintaining customer relationships and going that extra mile to assist them with their orders and support their supply chain needs from us. The products are somewhat technical in nature and are sold as loose parts or assembled. Ideal experience would be understanding how hose and fittings, pipe/valve and fittings, cabling, chain or electrical components fit together and what they do. However, if you are able to learn fast and are mechanically inclined this can be learned within the role. It is expected to interact with all team members and customers in a professional manner as one would expect within an industrial supply atmosphere and of course, according to company standards and adding sincere effort to a winning team

**Essential Functions and Basic Duties**

a. Order entry, customer and item master inquiry, order tracking

b. Customer order follow up and interaction regarding open orders

c. Proactive offering of related products (once learned) that compliment existing products ordered

d. Strong sense of urgency when justified ("everything" is not a rush)

e. Interact with outside sales people and the Branch Manager

f. Great attention to detail

g. Ability to follow, maintain and follow up on open orders and quotes

h. Maintain communication with management and employees to avoid any misunderstanding.

i. Be a positive member of the team.

j. Notify management of any concerns that arise.

k. Other duties as assigned

**Education/Certification**:

- HS Diploma/GED preferred but not required.
- Knowledge of positive workplace relationships
- Strong attendance record

**Required Knowledge**:

- Familiarity with fittings, valves, clamps, fluid power, and plumbing products and markets
- Firm understanding of safety regulations
- Ability to read a Material Safety Data Sheet (MSDS)
- Great interpersonal skills
- In-depth understanding of industrial supply and company best practices for order processing
- Familiarity with bookkeeping, inventory control practices and logistics
- Good with basic excel formula’s
- Product knowledge or the ability to quickly learn it
- Knowledge of relationship building and maintenance

**Experience Required/Asset**:

- Experience with industrial wholesale distribution, preferably Industrial or Hydraulic Connection products in the Quebec Marketplace is preferred.
- Prior knowledge and use of Profit 21 business systems
- Highly intuitive with business software and app’s
- Industrial pipe or hose connections. Particularly thread and connection types.

**Skills/Abilities**:

- Preference will be given to those who have experience with the assembly of components into one finished goods part number
- Experience using P21 (Epicor Profit 21) software is a key asset to have. However, experience using advanced order entry software of another kind is what is required.
- Ability to work a regular schedule and have strong attendance
- Ability to read and understand written instructions.
- Effective communication skills, including clear English speaking and active listening
- Good interpersonal skills
- Basic, but strong math skills
- The ability to learn fast while maintaining quality of work
- Excellent organizational skills
- Excellent verbal and written communication skills
- Must be disciplined, results oriented and self-motivated
- Ability to persuade and influence
- Works productively with a wide range of people; team player
- Efficient with computers and technology
- Positive attitude, friendly demeanor, and professional image
- Track record of meeting or exceeding performance expectations

Type d'emploi : Permanent, Apprentissage

Rémunération : 55 000,00$ à 68 000,00$ par an

Avantages:

- Assurance Dentaire
- Assurance Maladie Complémentaire

Horaire:

- Du Lundi au Vendredi

Rémunération supplémentaire:

- Primes

Capacité à faire le trajet ou à déménager:

- Saint-Laurent, QC H4S 1S7: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)

Langue:

- both French and English (Obligatoire)

Lieu du poste : En présen



  • Saint-Laurent, Canada Worlee Natural Products (Canada) Inc. Full time

    **Customer Service /Inside sales Representative** - Proven sales and customer service track record - Experience working in a food company or a manufacturing environment - Energetic and effective team player, problem solving and leadership skills - Exceptional bilingual French & English Communications skills (verbal & written) - Exceptional computer skills -...


  • Saint-Laurent, Canada Worlee Natural Products (Canada) Inc. Full time

    **Customer Service /Inside sales Representative** - Proven sales and customer service track record - Experience working in a food company or a manufacturing environment - Energetic and effective team player, problem solving and leadership skills - Exceptional bilingual French & English Communications skills (verbal & written) - Exceptional computer skills -...


  • Saint-Laurent, Canada IDN-Canada Full time

    **IDN-Canada** is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and personal...


  • Saint-Laurent, Canada Worlee Natural Products (Canada) Inc. Full time

    **Customer Service /Inside sales Representative** - Proven sales and customer service track record - Experience working in a food company or a manufacturing environment - Energetic and effective team player, problem solving and leadership skills - Exceptional bilingual French & English Communications skills (verbal & written) - Exceptional computer skills -...


  • Saint-Laurent, Canada AnixterWesco Full time

    **Responsibilities**: - Makes Outbound calls to assist in increasing Sales Revenue. - Assists with warehouse duties when required. - Occasionally conducts Fit testing and Safety inspections of equipment. - Increases orders by suggesting related items, explaining features, and checks customer’s buying history. - Owns, qualifies and develops opportunities...


  • Saint-Laurent, Canada AnixterWesco Full time

    **Responsibilities**: - Makes Outbound calls to assist in increasing Sales Revenue. - Assists with warehouse duties when required. - Occasionally conducts Fit testing and Safety inspections of equipment. - Increases orders by suggesting related items, explaining features, and checks customer’s buying history. - Owns, qualifies and develops opportunities...


  • Saint-Laurent, Canada AnixterWesco Full time

    **Responsibilities**: - Makes Outbound calls to assist in increasing Sales Revenue. - Assists with warehouse duties when required. - Occasionally conducts Fit testing and Safety inspections of equipment. - Increases orders by suggesting related items, explaining features, and checks customer’s buying history. - Owns, qualifies and develops opportunities...


  • Saint-Laurent, Canada AnixterWesco Full time

    **Responsibilities**: - Makes Outbound calls to assist in increasing Sales Revenue. - Assists with warehouse duties when required. - Occasionally conducts Fit testing and Safety inspections of equipment. - Increases orders by suggesting related items, explaining features, and checks customer’s buying history. - Owns, qualifies and develops opportunities...

  • Customer Service

    6 months ago


    Saint-Laurent, Canada AGROCAN Full time

    Customer service / inside sales - Service existing clients - Service new / dormant clients - Client Target Marketing - Customer service We are looking for a person who would be take on the challenges of this position of customer service / inside sales. - Energetic - company oriented - Strong communication skills - Team player - with hands on multi tasking...


  • Saint-Laurent, Canada PROHIBITION Full time

    Have you wanted to be part of the Cannabis industry? Well now is your chance! We are both, the largest distributor and franchise retailer of cannabis smoking accessories in Quebec! We are currently hiring another Inside Sales Representative. We are looking for a motivated, bilingual, and well-spoken individual to join our team. The Inside Sales...


  • Saint-Laurent, Canada Open Storage Full time

    Inside Sales Representative **Responsibilities**: - Conduct market research to identify potential customers and new business opportunities - Build and maintain relationships with existing and prospective clients - Present product information to clients and address any questions or concerns they may have - Negotiate and close sales deals to meet or exceed...


  • Saint-Laurent, Canada PROHIBITION Full time

    Have you wanted to be part of the Cannabis industry? Well now is your chance! We are both, the largest distributor and franchise retailer of cannabis smoking accessories in Quebec! We are currently hiring another Inside Sales Representative. We are looking for a motivated, bilingual, and well-spoken individual to join our team. The Inside Sales...


  • Saint-Laurent, Canada Pinnacle Search Group Full time

    Bilingual Inside Sales/Account Manager - $58-60k + Commission + Bonus + Full Benefits In-person role **Your day will consist of**: Managing and nurturing client relationships to ensure customer satisfaction and retention Maintain existing business and develop new sales Identify opportunities for growth within existing accounts Collaborate with the sales...


  • Saint-Laurent, Canada Fiberlinks Textiles Full time

    **Inside Sales Representative** We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. **Main Role**: An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day,...

  • Inside Sales Agent

    6 months ago


    Saint-Laurent, Canada TOOTSI IMPEX INC Full time

    _**Tootsi Impex is a North American leader in bulk, natural and health food products. Our company was established in 1986. We are a direct importer, processor, and distributor of over 1500 products. Our headquarter is based in Montreal where we also manufacture unique and trend setting snacks from our state-of-the-art facility.**_ - **Our growing...


  • Saint-Laurent, Canada Nitrex Metal Inc. Full time

    We are looking for an ambitious inside sales representative to support our engineering team and customers. Your daily tasks will include quoting and order processing, servicing the engineering team as well as executing logístical tasks. The inside sales representative will report to the project management officer and assist with good record...


  • Saint-Laurent, Canada Clean Air Essentials 797 Inc Full time

    Isotech Design, a leading designer, manufacturer, and marketer of turnkey barrier Isolators, glove boxes, microenvironments, and clean air environments solutions for the Pharmacies, Biopharma, and Research Centers, is currently seeking a dynamic and motivated Inside Sales Representative to join our growing team. **About Isotech Design**: Isotech Design is...

  • Inside Sales Support

    3 months ago


    Saint-Laurent, Canada ABB Full time

    **Inside Sales Support**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**: **This...


  • Saint-Laurent, Canada Endress+Hauser Canada Ltd. Full time

    Based in Montreal, the Inside Sales Technical Representative provides a high level of National and Regional Support in the sales of Endress+Hauser product lines to both internal and external customers. Ensures systematic and conscientious customer service with a focus on the entirety of the Sales Cycle. Main conduit between Customers and Outside Technical...


  • Saint-Laurent, Canada Endress+Hauser Canada Ltd. Full time

    At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we...