Sales Development Representative

2 weeks ago

North York, Canada StoreForce Solutions Full time

**ABOUT STOREFORCE**

StoreForce is deeply passionate about Specialty Retail - it’s in our roots and part of every single line of code we write. We’re known to say we’re Retailers first, and a technology vendor second. Every day we strive to help Specialty Retailers set a new standard for operational excellence.

The StoreForce Team is dynamic, made of up diehard developers, seasoned retail veterans, tenacious sales reps, and devoted support specialists. And we’re looking for more, just like you, to join our team.

This role is full time, permanent and reports to the Marketing Communications Manager in our Toronto office.

**OVERVIEW**

**WHAT YOU'LL DO**

**1.** **Prospecting**
- Carry out inbound and outbound sales prospecting
- Identify key decision makers and/or key influencers within a prospect’s organization as per defined Buyer’s Personas;
- Draft effective personalized messaging to generate interest and start a two-way conversation with prospect;
- Set up all qualified meetings with Sales Executives.

**2.** **Data Management**
- Maintain and manage assigned accounts by using in-house tools including intent data and CRM systems;
- Keep account profiles current by updating personas, contact information, store counts, and other relevant data;
- Prepare reporting and forecasts using data maintained in our Martech stack;
- Use contact identification and cleaning tools for networking, new contact identification, and adding them to accounts.

**3.** **Research**
- Research target prospects, identify key players, understand their pain points, and business goals;
- Stay up-to-date on market trends, competition, and industry developments;
- While prospecting a particular account, research their latest news, annual reports, publications, social media, and relevant StoreForce Resources, incorporating learnings into our CRM.

**4.** **Discovery and Demo**
- Participate in discovery calls in support of the Sales Executives;
- Support Sales Executives by ensuring the demo system is tailored with proper demo content per prospect based on prospect discovery learnings;
- Participate remotely from Toronto office in Sales demos with Sales Executives as required;
- Collaborate with internal teams to build a strong understanding of retail prospect’s needs when preparing for a demo;
- Contribute to the demo process by providing recommendations for improvement.

**5.** **Sales Support**
- Generate sales collaterals on an as-needed basis to support Sales Executives by monitoring the industry trends and prospect feedback during Discovery and Demos;
- Support Sales and Marketing team with event participation, as required.

**QUALIFICATIONS**

**Competencies Required**:

- **Team Interaction** - Collaborates with others; genuinely enjoys being a part of a team and shows support and interest towards co-workers.
- **Communication** - Good oral and written communication skills; able to deliver clear and concise information; demonstrates the ability to adapt to the audience.
- **Detail Oriented** - Able to think and articulate in very simple terms; keen eye for detail and the ability to identify missing pieces; organized and able to prioritize multiple responsibilities.
- **Initiative** - Identifies what needs to be done and takes action; contributes new ideas; looks for ways to add value.
- **Persuasiveness **- Captures the audience; assertive yet flexible; listens and adapts message to provide sound reason and compelling argument to meet the needs or overcome objections.
- **Problem Solving** - Distinguishes between symptoms and causes; able to see multiple parts and the relationships in order to identify and resolve the root issue; generates alternative solutions.

**EXPERIENCE / KNOWLEDGE**
- Proven work experience as an SDR, Sales Account Executive or similar role, preferably in a SaaS organization;
- Track record of achieving sales quotas;
- Ability to think outside the box when researching leads and finding new and creative ways to show how the StoreForce Solution can help the prospect achieve their goals;
- Tenacious - persistence to overcome obstacles;
- Articulate - able to address prospective clients’ concerns with clear and concise solutions;
- Experience working with Salesforce and LinkedIn Sales Navigator; Salesforce certification an asset;
- Microsoft Office Suite;
- Experience in retail and / or retail systems is an asset.

**WHY WORK WITH US AT STOREFORCE**

StoreForce is growing quickly - it’s the kind of place you can make a real impact. We thrive on change, collaboration, and trust; And are fueled by a mutual passion for Specialty Retail. At StoreForce you’ll have the chance not only to work with some amazing people, but also with some of the world’s best retail brands.

We invest in our people, celebrate diversity, and foster a space for you to learn and grow, every day. Some of our employee’s favourite workplace perks include:

- Flexible schedule and work from home policy
- Casual wo

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