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Avp, Retail Advice

1 month ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Sun Life Retail Advice & Solutions (RA&S)** is one of the leading financial institutions in Canada that offers Canadians holistic advice and innovative solutions including insurance, wealth and health through a team of digitally-enabled and insights-driven human advisors.

**What will you do?**:
**Strategic planning**
- Drive RA&S Leadership Team strategic agenda to reflect on execution progress and dynamically adapt strategy
- Develop 5-year strategic plan and run planning process on behalf of RA&S leadership through collaboration with RA&S Finance and Canada Strategy team
- In collaboration with the RA&S Advanced Analytics & BI, identify and report on key metrics aligned to the strategic plan, and develop recommendations to address areas of concern and/or new opportunities
- Develop strategic roadmap and identify execution implications by working with Business Architecture team to determine business capabilities required in the medium-term horizon

**Strategy project delivery**
- Review strategic issues and new opportunities to address / pursue through fact-based analysis, decision support, and implementation ready strategies and tactics
- Lead execution of strategy projects and manage coordination of project delivery across functions
- Adapt plan and prioritize requests as necessary to meet project objectives while ensuring timely delivery and achievable scope
- Partner with Canada Strategy team to work on projects that have cross business unit implications
- Translate strategy to execution by working with teams across RA&S and Sun Life Canada
- Manage strategy project pipeline and prioritize to align with overall RA&S business objectives

**Advisor compensation effectiveness**
- Accountable for overall effectiveness and benefits realization of SLFD advisor compensation by continuously monitoring outcomes and adapting design as needed to ensure ongoing strategic alignment
- Partner with operations, technology and change management functions to implement changes to the advisor compensation design and upgrades to the underlying compensation systems and tools
- Manage compensation governance groups and engagement with business stakeholders to align on design changes and assess downstream implications to compensation from other programs and initiatives

**Competitive intelligence and market awareness**
- Actively build and maintain awareness of key market and competitive trends and developments
- Drive thought leadership to curate external market information, translate into relevant insights and surface patterns / themes that are relevant for RA&S
- Identify implications for RA&S and proactively communicate / share with relevant stakeholders
- Communication and relationship management
- Effectively communicate key insights, ideas and strategies, to an executive level audience and advisors / field leaders in a clear, compelling and concise manner
- Proactively stay in touch with internal partners to maintain an understanding of new developments in their areas
- Tailor both written and verbal communication based on audience and situation to maximize buy-in and establish productive working relationships

**Team management and other accountabilities**
- Lead and coach a diverse and high performing team through proactive career development and continuous feedback loop
- Actively promote RA&S brand and community image to attract talent and external partners
- Ensure ongoing compliance with all applicable regulatory and policy requirements

**What do you need to succeed?**:

- Minimum of 10 years relevant business experience, ideally within insurance, wealth management, sales & distribution and / or other financial services
- Strategy / management consulting experience preferred
- Experience in analyzing and solving complex business problems with creativity, critical thinking and strong business and financial acumen
- Experience in leading high performing teams and professional knowledge workers
- Experience in financial and quantitative analysis, including using modelling tools and techniques, would be an asset
- Experience in conducting in-depth secondary research, including collection and synthesis; some experience with primary research would be an asset

**What’s in it for you?**:

- A friendly, collaborative and inclusive culture
- Joining a reputable organization with over 150 years of history
- Being part of an organization