Bilingual Manager, Change Management
1 month ago
Requisition ID: 205246
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Bilingual Manager, Change Management, (Spanish/English)Toronto -Global Transaction Banking**
Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.
As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline, and simplify payments, improve working capital performance, and mitigate financial risk.
At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.
**_
Purpose_**
Contributes to the overall success of the Cash Management Channels & portals in GTB ensuring specific plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.
The Manager, Change Management, will play a critical role ensuring the smooth transition of clients from local platforms to the global platform across multiple countries. This position will focus on coordinating communication, training and change management efforts to ensure seamless client migrations with mínimal disruption. The Manager will work closely with internal stakeholders, including local teams, to standardize processes and training material, drive adoption, and ensure clients are prepared for transition.
The role requires strong project management skills, and understanding of client migration processes, and the ability to manage complex change initiatives across multiple regions. The Manager will report directly to the Senior Manager, Client Transition & Change Management, and will play an integral role in supporting the execution of global migration strategies.
**_
What you will do:_**
- Work closely with the Senior Manager and local teams to develop and implement change management strategies that ensure smooth transitions for clients migrating to the global platform.
- Ensure change management efforts align with overall migration timelines and business goals.
- Collaborate with internal teams to standardize communication and training material across regions.
- Ensure that all stakeholders (internal teams, call centers, sales and operations) are well-equipped to support the transition process.
- Coordinate with local team, training programs to internal stakeholders, ensuring they are well-prepared for the client transition process.
- Assess the impact of client transitions on internal teams and clients, ensuring that change-related risks are identified and mitigated.
- Develop and implement feedback loops to gather insights from stakeholders.
- Work in collaboration with the Client Experience and Lifecycle team to gather client feedback.
- Collaborate with communication teams to ensure that all change-related communications are clear, timely and tailored to the audience.
- Support the incident management process by ensuring any transition-related issues are addressed quickly and efficiently.
- Track and report on key change management metrics, including the effectiveness of communication, training uptake, and client adoption rates.
- Provide regular updates to the Senior Manager on the progress of change management initiatives and overall impact on client migration.
- Identify areas for improvement in the change management process and propose enhancements to better support the migration and adoption of the global platform.
**What you will bring**:
- 5+ years of experience in change management, project management or a related roles within financial services.
- Proven experience in leading change management initiatives.
- Excellent project management and organizational skills, with the ability to drive complex initiatives to successful outcomes.
- Strong communication and presentation skills, with the ability to collaborate effectively with diverse teams.
- Ability to develop and implement strategic plans and change management processes.
- Detailed
- oriented with strong problem solving and decision-making abilities.
- Ability to thrive in a fast-paced, dynamic environment and managed multiple priorities.
- Bachelor’s degree in business, marketing, or related field.
- Bilingual: English and Spanish.
**_
Working Conditions:_**
- Work in a standard office-based environment; Moderate travel globally.
Location(s): Canada : Ontario : Toronto
Scotiabank is a l
-
Bilingual Manager, Change Management,
4 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeJoin a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are seeking a Bilingual Manager, Change Management, to ensure smooth transitions for clients migrating to the global platform. This role will coordinate change management efforts, standardize communication and training material, and ensure stakeholders...
-
Bilingual Change Management Specialist
2 weeks ago
Toronto, Canada Esolutions Full timeJob Role - Bilingual Change Management Specialist Location-Canada (Remote) MST Hire Type - T4 Contract Required Experience: - An undergraduate degree (e.g. Business Administration, Social Sciences, Human Resources Management, Organizational Development) - At least 5 years of experience in the field of organizational change management or an equivalent...
-
Change Manager
6 months ago
Toronto, Canada CB Canada Full timeChange Manager On behalf of our client in the Banking Sector, PROCOM is looking for a Change Manager. Change Manager – Job Description Global Compliance Transformation Program Office Project: Multiple projects at the Program level - big focus on technology transformation next year as there will be platform changes within Global Compliance and procedures...
-
Change Management Specialist
19 hours ago
Toronto, Canada Intact Financial Corporation Full timeJOB DESCRIPTION About the role Are you passionate about guiding organizations through transformative change? Do you thrive on creating strategies that help people adapt to new processes and technologies? If so, we have an exciting opportunity for you! We are seeking a Change Management Specialist to join our team and lead our efforts in managing the...
-
Change Manager
5 months ago
Toronto, Canada Canadian Life and Health Insurance Association Full timeImagine a job where YOU can utilize your exceptional interpersonal skills to liaise effectively with both internal and external teams. Add a great collaborative team, a challenging variety of work, excellent work life balance, and you have imagined a job at the CLHIA. About the CLHIA CLHIA is the respected voice of Canada's Life and Health insurers. Our...
-
Strategic Change Management Consultant
2 weeks ago
Toronto, Ontario, Canada Hire Intellect Full timeAbout the Job:Hire Intellect is seeking a Strategic Change Management Consultant to support change projects and make decisions related to day-to-day execution of approved change adoption plans.Key Responsibilities:Support change projects as the sole change management consultant or in partnership with another consultant.Making decisions related to the...
-
Change Management Advisor
2 weeks ago
Toronto, Canada Hire Intellect Full timeThis is a remote position.Job Title: Change Management AdvisorJob Type: Contract; Full-TimeLocation: Canada, USA (Remote)Term: 2024/11/18th – 2025/10/31st About the Company:Our client is a Crown corporation providing specialized and personalized financial services to farming operations. Our client offers financing, insurance, software, learning...
-
Transformational Change Management Specialist
2 weeks ago
Toronto, Ontario, Canada Hire Intellect Full timeWe are seeking a highly skilled Transformational Change Management Specialist to join our team at Hire Intellect.About the RoleThis is a remote position, allowing you to work from anywhere in Canada and the USA. We offer a competitive salary of $95,000 - $115,000 per year, commensurate with experience.As a Transformational Change Management Specialist, you...
-
Store Manager
6 months ago
Toronto, Canada Change Lingerie Full timeEmbrace the Opportunity: Store Manager Position at CHANGE Lingerie, Queen Street Welcome to CHANGE Lingerie, where passion for sales meets the transformative power of lingerie. Located on Queen Street, we are on the lookout for a dynamic Store Manager to join our team and lead the charge in creating an unparalleled shopping experience. Are you enthusiastic...
-
Change Management Advisor
2 weeks ago
Toronto, Canada Hire Intellect Full timeThis is a remoteposition.JobTitle: ChangeManagementAdvisorJobType: Contract;FullTimeLocation:Canada USA(Remote)Term:2024/11/18th2025/10/31st About theCompany:Ourclient is a Crown corporation providingspecialized and personalized financial services to farmingoperations. Our client offers financing insurance software learningprograms and other business...
-
Change Manager
6 months ago
Toronto, Canada McCain Foods (Canada) Full time**Position Title**:Change Manager **Position Type**: Regular - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 29066 We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people’s lives through great tasting food, in a way which...
-
Change Manager
5 months ago
Toronto, Canada McCain Foods (Canada) Full time**Position Title**:Change Manager **Position Type**: Regular - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 27598 We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people’s lives through great tasting food, in a way which...
-
Manager, Change Management
5 months ago
Toronto, Canada TD Bank Full time**Manager, Change Management**: - 425732BR **Job Category - Primary** - Project Management **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** The...
-
Change Manager
6 months ago
Toronto, Canada Scotiabank Full timeRequisition ID: 195719 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Under the direction of the Senior Manager, Digital Workplace, the Change Manager is responsible for the provision of support in the areas of employee technology engagement process reengineering, development of support programs,...
-
Bilingual Manager, Change Management,
1 month ago
Toronto, Canada Scotiabank Full timeRequisition ID: 205246 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Bilingual Manager, Change Management, (Spanish/English)Toronto -Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and...
-
Bilingual Manager, Change Management,
1 month ago
Toronto, Canada Scotiabank Full timeRequisition ID: 205246Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Bilingual Manager, Change Management, (Spanish/English)Toronto -Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and...
-
Change Manager
5 months ago
Toronto, Canada Dawn InfoTek Inc. Full timeDawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. **We are currently seeking competent individuals to fulfill the role of Change...
-
Toronto, Ontario, Canada Scotiabank Full timeRole OverviewScotiabank is seeking a highly skilled Change Management Specialist to join our Global Transaction Banking team. As a key member of our team, you will play a critical role in ensuring the smooth transition of clients from local platforms to our global platform across multiple countries.Key ResponsibilitiesDevelop and implement change management...
-
Toronto, Ontario, Canada Scotiabank Full timeRequisition ID: 205246At Scotiabank, we're committed to results in an inclusive and high-performing culture. Our Global Transaction Banking team supports Small Business, Commercial, and Corporate clients with effective treasury management solutions.As businesses evolve, their payment needs change. Our comprehensive suite of innovative banking solutions helps...
-
Change Manager
3 months ago
Toronto, Canada BMO Financial Group Full time250 Yonge Street Toronto Ontario,M5B 2L7 **Join the Workplace Change Centre of Excellence (CoE) as a Workplace Change Manager - our purpose is to provide consistent support, as required, for Corporate Real Estate Office projects involving the movement of people, by customizing workplace change initiatives according to each project’s complexity level and...