Bilingual Customer Relations and Outbound Projects

5 months ago

Montréal, Canada Candorvision (div. of Candorpharm Inc.) Full time

**Bilingual Customer Relations and Outbound Projects Associate/ Associé(e) aux relations clientèle et aux projets bilingue**

JOIN THE CANDORVISION TEAM

At Candorvision (division of Candorpharm Inc.) we provide cutting-edge technology portfolio to health professionals across Canada. Already a leader in preservative-free eye treatments, we’re one of Canada’s fastest growing healthcare companies, headquartered in Montreal near the McGill Superhospital.

We are currently looking for an enthusiastic, full-time  **Customer Relations and Outbound Projects Associate** (M/F), who will play an important role in our small but dynamic team, dedicated to building and improving our fast-growing business. When our customers or patients contact us, they receive personalized attention from a knowledgeable employee, not a call centre.

At Candorvision your role will involve:

- Introducing our treatments to doctors and clinic staff and providing relevant information
- Providing a consistent high level of personalized customer service
- Organizing virtual presentations / educational and best practice sharing sessions through Zoom/MS Teams
- Maintaining accounts records in CRM by ensuring customer files are completed and updated on a regular basis
- Occasional administrative tasks

Your must-haves
- You have a minimum of 1-2 years of work experience in Optometry, Ophthalmology, or medical office setting
- You communicate perfectly in English and French, both written and verbal (the role involves communication with accounts in Quebec and across Canada)
- You enjoy speaking over the phone and are a strong verbal communicator with active listening skills
- You can maintain a positive attitude
- You have excellent presentation and interpersonal skills
- You are energetic, personable, open-minded and caring
- You have strong organization skills, proactive work ethic and attention to detail
- You’re a team player; collaborative, and ready to help where needed
- You can multi-task, prioritize, and manage time effectively
- You are an autonomous worker
- You know how to use MS office and are open to adapt to new systems
- You are committed to adaption to dynamic circumstances in an entrepreneurial environment with a positive attitude
- Previous experience in the pharmaceutical/optical/health/beauty industry is an asset
- Previous experience working with high-end brands or products is welcome

What we offer
- Starting salary of $47,000 with growth opportunities
- Regular office hours (Monday to Friday 9am to 5pm)
- Full time role
- Friendly, multicultural team of reliable and cheerful individuals
- Interesting work where no day is the same
- Learning and self-development opportunities
- Hybrid work schedule
- Our beautiful office is located in Westmount (10 minutes walk from Vendome metro station)

Impress us with your resume, tell us in a few words what you believe makes you an excellent addition to our team, demonstrate what you can do

REJOIGNEZ L'ÉQUIPE CANDORVISION

Chez Candorvision (division de Candorpharm Inc.), nous proposons un portefeuille technologique de pointe aux professionnels de la santé partout au Canada. Déjà leader dans les traitements oculaires sans conservateurs, nous sommes l’une des entreprises de soins de santé à la croissance la plus rapide au Canada, dont le siège social est situé à Montréal, près du Superhôpital McGill.

Nous recherchons actuellement un(e) **associé(e) aux relations clientèle** **et aux projets bilingue **(H/F) enthousiaste et à temps plein, qui jouera un rôle important au sein de notre petite mais dynamique équipe, dédiée à la construction et à l'amélioration de notre entreprise en croissance rapide. Lorsque nos clients ou patients nous contactent, ils reçoivent une attention personnalisée de la part d'un employé compétent et non d'un centre d'appels.

Chez Candorvision, votre rôle impliquera:

- Communiquer avec les clients et patients B2B actuels et potentiels par téléphone et par courrier électronique (entrants et sortants)
- Présenter nos traitements aux médecins et au personnel de la clinique et fournir des informations pertinentes
- Fournir un niveau élevé et constant de service client personnalisé
- Organisation de présentations virtuelles/sessions éducatives et de partage de bonnes pratiques via Zoom/MS Teams
- Tenir les registres des comptes dans CRM en veillant à ce que les dossiers clients soient complétés et mis à jour régulièrement
- Tâches administratives occasionnelles

Les Exigences:

- Vous avez au moins 1 à 2 ans d'expérience professionnelle en optométrie, en ophtalmologie ou en cabinet médical.
- Vous communiquez parfaitement en anglais et en français, tant à l'écrit qu'à l'oral (le rôle consiste à communiquer avec des comptes au Québec et à travers le Canada)
- Vous aimez parler au téléphone et êtes un bon communicateur verbal doté de compétences d'écoute active.
- Vous pouvez maintenir une

  • Customer Relations Agent

    3 months ago

    Montréal, QC, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law. We are hiring a Bilingual Customer Relations Agent, Customer Service! **Reporting To**:...

  • Customer Relations Agent--bilingual

    2 weeks ago

    Montréal, QC, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law. We are hiring a Bilingual Customer Relations Agent, Customer Service! **Reporting To**:...

  • Bilingual Project Manager

    5 months ago

    Montréal, Canada ComTech Energy Full time

    We’re building a better future, for everyone._ ComTech Energy is a leading-edge provider of proprietary mobile fuelling solutions for CNG, RNG, and Hydrogen. With the demand for low-carbon fuels on the rise, ComTech brings a unique value proposition, innovative solutions, and exceptional customer focus. Finning International, and its subsidiary 4Refuel,...

  • Bilingual Project Administrator

    5 months ago

    Montréal, Canada Auum solutions Full time

    _**Applicant must be in Quebec**_ **Title**: Bilingual Project administrator **Location**:Virtually 100% teleworking but must be easily available in person for occasional meetings in downtown Montreal **Duration**:5 months with 12 month renewal on an hourly basis of 37.5 hours/week **Keypoints/ Highlights**: - Minimum of 3 to five (5) years in project...

  • Customer Service Representative

    5 months ago

    Montréal, Canada CTConsultants Full time

    **CTC007589 - Customer Service Representative**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Five months**: **Mode de travail: Remote**: **Description**: Locations being considered - Greater Toronto Area just for pick up of computer equipment and first day orientation at Mississauga office Bilingual would be an asset...

  • Bilingual Implementation Project Manager

    6 months ago

    Montréal, Canada Canada Data Communications Management Corp. Full time

    **Position**:Bilingual Implementation Project Manager **Type**: Full Time Permanenet **Location**: Montreal/St. Patrick's, QC Are you a Bilingual Project Management Professional who has an instinctive passion for delighting your internal project stakeholders and customers? If that sounds like you, we have a fantastic opportunity waiting for you at DCM. As...

  • Bilingual Project Coordinator

    5 months ago

    Montréal, Canada ComTech Energy Full time

    We’re building a better future, for everyone._ ComTech Energy is a leading-edge provider of proprietary mobile fuelling solutions for CNG, RNG, and hydrogen. With the demand for low-carbon fuels on the rise, ComTech brings a unique value proposition, innovative solutions, and exceptional customer focus. Finning International, and its subsidiary 4Refuel,...

  • Bilingual Project Manager

    6 months ago

    Montréal, Canada CBI Health Full time

    **Bilingual Project Manager, Real Estate** CBI Health is Canada's leading community-based healthcare provider, delivering both rehabilitation and home health services. Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth. With over 133,000...

  • Outbound Logistics Coordinator

    2 months ago

    Montréal, QC, Canada Thread Collective Inc Full time

    JOB TITLE: Outbound Logistics Coordinator LOCATION: MONTREAL, QC Thread Collective, Inc (TCI) is a privately-owned global designer, manufacturer and distributor of apparel. TCI has earned its reputation as a leading North American force in the design, development and distribution of a full range of apparel and accessories. We market products for all...

  • Specialist, Outbound Sales Strategy

    5 months ago

    Montréal, Canada Lightspeed Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! As a Specialist, Outbound Sales Strategy, you will be reporting to the Global Outbound Sales Manager to help grow the Outbound & Field Sales motion at Lightspeed. You will be responsible for defining the...

  • Bilingual Project Manager

    5 months ago

    Montréal, Canada Auum solutions Full time

    _Applicant must be in Quebec_ **Title**: Bilingual Project Manager **Location**:Montreal - 2 days per week at the office required **Duration**:12 months on an hourly basis of 37.5 hours/week **Keypoints/ Highlights**: - Bachelor’s degree in an appropriate discipline; - Minimum of 8 years of experience in management and recovery of large-scale programs...

  • Bilingual Specialist, Customer Relations Centre

    5 months ago

    Montréal, Canada Scotiabank Full time

    **Requisition ID**: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...

  • Bilingual Project Manager

    6 months ago

    Montréal, Canada BFG Enterprise Services Full time

    **Manager, Project - IT** **Overview** The Project Manager, IT, reports directly to and works under the direction of the Store Implementations Manager. Overall responsibility is to manage all phases of the assigned store systems implementation tasks, development deployment project plans in support of projects defined for the Store Implementation team. The...

  • Bilingual Specialist, Customer Relations Centre

    6 months ago

    Montréal, Canada Scotiabank Full time

    **Requisition ID**: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...

  • Bilingual Project Manager

    5 months ago

    Montréal, Canada ComTech Energy Full time

    We’re building a better future, for everyone._ ComTech Energy is a leading-edge provider of proprietary mobile fuelling solutions for CNG, RNG, and Hydrogen. With the demand for low-carbon fuels on the rise, ComTech brings a unique value proposition, innovative solutions, and exceptional customer focus. Finning International, and its subsidiary 4Refuel,...

  • Bilingual Insurance Advisor, Sales New

    5 months ago

    Montréal, Canada Definity Financial Corporation Full time

    Job ID : 7478 Category : Petline Insurance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Montreal, Canada Posting Range : $42,400 - $78,100 Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family...

  • Bilingual Customer Success Representative

    4 weeks ago

    Montréal, Canada Citron Hygiene Full time

    Great companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs...

  • Bilingual Project Coordinator

    5 months ago

    Montréal, Canada ComTech Energy Full time

    We’re building a better future, for everyone._ ComTech Energy is a leading-edge provider of proprietary mobile fuelling solutions for CNG, RNG, and hydrogen. With the demand for low-carbon fuels on the rise, ComTech brings a unique value proposition, innovative solutions, and exceptional customer focus. Finning International, and its subsidiary 4Refuel,...

  • Bilingual Project Coordinator

    5 months ago

    Montréal, Canada ComTech Energy Full time

    We’re building a better future, for everyone._ ComTech Energy is a leading-edge provider of proprietary mobile fuelling solutions for CNG, RNG, and hydrogen. With the demand for low-carbon fuels on the rise, ComTech brings a unique value proposition, innovative solutions, and exceptional customer focus. Finning International, and its subsidiary 4Refuel,...

  • Bilingual Project Management Specialist

    3 months ago

    Montréal, QC, Canada Eaton Full time

    Eaton’s ES AMER PCS division is currently seeking a Bilingual Project Management Specialist. This position can be based at the following Eaton locations: Lachine, Quebec or Burlington, Ontario and offers a hybrid working schedule. **Ce que vous ferez**: The Bilingual Project Management Specialist, EatonCare division will proactively manage and coordinate...