Customer Service Agent

2 weeks ago


Montréal, Canada Groupe Énergie BDL Inc Full time

**Summary**:
**Responsibilities**:

- Answer incoming calls from customers regarding technical service or delivery needs.
- Take advantage of each incoming call to analyze needs and propose appropriate solutions to customer satisfaction.
- Be attuned to client's needs and resolve issues
- Offer customized solutions to client requests
- Collaborate in maintaining and meeting the performance indicators (KPI) set by Groupe Énergie BDL.

**Profile**:

- Excellent communicator
- Bilingual French and English
- Analytical and problem-solving skills
- Ability to manage priorities independently
- Computer literate (Microsoft Windows & Office computer knowledge)
- Autonomous, resourceful and a good team player.
- Ability to work under pressure
- Negotiating skills

**We offer a competitive salary, and a benefit plan is available**. We foster an environment of flexibility, mutual understanding, fair and reasonable expectations, empowerment and growth.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Wellness program
- Work from home

Schedule:

- Day shift

Work Location: In person



  • Montréal, Canada Stokes Full time

    Department: - Retail sales - Job Type: - Customer Service Agent - Location: - Montréal, QC - Require Travel: - Non - Publication date: - 2023-08-10 **Job Description**: Stokes Retail Group is looking for a **Customer Service Agent** to work at its head office, located in Montreal, QC, reporting to the Vice President of Sales and Operations. This is a...


  • Montréal, Canada Corporation Adfast Full time

    Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...


  • Montréal, Canada Cendrex Full time

    Are you someone who prides themselves on their communication skillsand enjoys helping others? Look no further! Cendrex is a reputable North American company specializing in access panels and mailboxes and has been experiencing significant growth in recent years. Consequently, we're seeking a Customer Service Agent to join our team. In this role, you'll...


  • Montréal, Canada LCI Education Full time

    LCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. As a Customer Service Agent and under the supervision of the Admissions Manager, you will be the first point of contact between future learners and...


  • Montréal, Canada DeSerres (head office) Full time

    Join us at DeSerres and let your listening skills, proactivity and interpersonal skills enrich our customer service and experience team. **What we offer**: - 36-hour work week ; - 3 weeks vacation after 1 year of service ; - 5 days flexible leave; - Summer hours; - Group insurance paid partly by employer; - REED/RPDB; - Hybrid work (3 days a week...


  • Montréal, QC, Canada Delmar Group Full time

    Mandat: Sous la supervision du Gestionnaire des douanes, l'Agent(e) des douanes est responsable de recueillir les informations nécessaires pour effectuer l'évaluation et le dédouanement des expéditions, et de communiquer directement ces informations à un portefolio de clients. L'agent(e) doit avoir une compréhension de base des processus...


  • Montréal, Canada CBCRadio-Canada Full time

    Position Title: Customer Service Agent, Communications and Marketing (French Services) Status of Employment: Temporary (STTRC) Position Language Requirement: French Language Skills: French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced) Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that...


  • Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Customer Cage Agent

    4 weeks ago


    Montréal, Canada Foodtastic Full time

    **About the Company** Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. In the last four years, we have increased system sales from less than $50mm to over $700mm. Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf and Rôtisseries Benny. **Customer...


  • Montréal, QC, Canada Allstate Full time

    Les 5 piliers de notre proposition de valeur aux employés – possibilités, souplesse, esprit communautaire, diversité et environnement familial – permettent de s’épanouir de façon unique. En tant qu’agent(e) du service à la clientèle, vous offrez un service supérieur et des solutions à nos clients. L’agent(e) service à la clientèle...


  • Montréal, Canada World Gym Quebec Full time

    Vous êtes passionné par le fitness et vous avez un talent pour la coordination des ventes ? World Gym Québec est à la recherche d'une personne dynamique pour se joindre à notre équipe en tant qu’Agent(e) service à la clientèle à notre siège social. L'agent au service client est responsable de fournir un service à la clientèle exceptionnel aux...


  • Montréal, Canada GLS Canada Full time

    Nous sommes présentement à la recherche d’un(e) agent(e) expérience client. **_ S'il vous plait, veuillez nous envoyer votre C.V en anglais._** **Numéro de l’affichage**:MTL_SAC_2023 **Horaire de travail**:Lundi au vendredi de 9:00 am à 18:00 pm **Contrat**:Temps plein, permanent, télétravail **Salaire**:20,50 $/h **Adresse du lieu de...


  • Montréal, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law. We are hiring a Bilingual Customer Relations Agent, Customer Service! **Reporting To**:...


  • Montréal, Canada GLS Canada Full time

    We are currently looking for a Customer Experience Agent **Job ID**:MTL _SAC_2023 **Schedule**:Monday to Friday from 9:00 am to 6:00 pm **Contract**:Full-time, permanent, Work from home **Salary**:$20.50 per hour **Workplace address**: 10 500 avenue Ryan, Dorval, H9P 2T7 (Remote) - _Three-week paid training at our Dorval terminal_ - _All the equipment...

  • Support Service Agent

    4 weeks ago


    Montréal, Canada ACP Marketing Canada Inc. Full time

    ACP Marketing is an international company that specializes in the distribution of rail and coach products such as BritRail, National Express (UK Coach), Swiss Rail, Japan Rail, etc. We distribute these products through various sales channels such as web-based systems (ACPRail), proprietary sales systems for wholesalers (RailNet) and GDS networks for travel...


  • Montréal, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.First National supports requests for accommodation from applicants with disabilities;...


  • Montréal, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.First National supports requests for accommodation from applicants with disabilities;...


  • Montréal, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.First National supports requests for accommodation from applicants with disabilities;...


  • Montréal, Canada First National Financial Full time

    First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.First National supports requests for accommodation from applicants with disabilities;...


  • Montréal, QC, Canada Allstate Full time

    Nous misons sur le maintien d’une culture où les employés se sentent valorisés et où ils peuvent poursuivre une carrière passionnante. Les 5 piliers de notre proposition de valeur aux employés – possibilités, souplesse, esprit communautaire, diversité et environnement familial – permettent de s’épanouir de façon unique. En tant...