User Research Director

4 weeks ago

Montréal QC, Canada Hasbro Inc. Full time

At Invoke, our mission is to Have Fun Building Great Games.

We believe the best games come from people who love what they do, in an environment that values them and their ideas. And we ensure that everyone has the opportunity to contribute to our collective success, whatever their role. As a member of Wizards of the Coast, we help enrich a catalog of games that has inspired gamers and developers for decades.

At Invoke, you get to play your part as a valued member of an open and dedicated team within a magical world

**Job Description**:
What you'll do
- Develop and execute a comprehensive User Research strategy that aligns with the project’s goals and objectives
- Lead all aspects of our studio’s player experience research including gameplay and feature usability, playtesting and feedback strategy
- Support the teams in their decision making to address issues
- Develop and oversee strategies to attract and recruit players for the playtests
- Lead efforts to identify and define player behaviors and personas to assist our team in developing better-informed and more engaging experiences
- Work closely with the production team and other stakeholders to understand project goals and ensure research aligns with development needs and recommendations
- Design and create comprehensive user research studies, including usability testing, playtesting, surveys, interviews, etc.
- Operate and manage the internal play test lab and develop partnerships externally where relevant
- Advocate for the player perspective throughout the development process
- Synthesize insights to inform the production team, balancing player satisfaction with business objectives
- Experience in setting up and monitoring a budget within agreed delivery deadlines
- Connect with other internal video game studios to develop the UX research capabilities.

What you'll bring
- Experience building sophisticated User Research and play-testing research strategy in the video game industry
- Specialization in data and analytics to generate reports and pitch optimizations or improvements that increase player adoption and engagement
- Deep understanding and experience with user research methods, personas, user flows, and information architecture
- Experience managing UX research for multiple titles
- Passion for emerging player, product, genre, and industry trends to identify potential design opportunities and enhance business performance
- Expertise with data structures, statistical analysis, and reporting platforms
- Critical decisions informed by data and supported by research but can balance it with understanding of good design intuition & creativity
- Incredible problem-solving skills, and ability to empower others to find solutions in new situations or fluid and dynamic environments
- Organizational and management skills
- Strong interpersonal skills and the ability to work effectively with cross-functional teams
- Proven ability to lead and develop a high-performing team
- Excellent communication skills in French and English.

We are an Equal Opportunity Employer

Invoke commits to offer equal working chances to every individual, without regard based on the following: age, sex, sexual orientation, physical disability, country origin, religion, citizenship, native country or any other possible particularities. We sincerely believe in a respectful and open-minded work environment, in which everyone can fully contribute to the organization's development.

Invoke

  • Game Tester

    3 months ago

    Montréal, Canada WB Games User Research Full time

    About: WB Games User Research has playtest locations across North America, in Montreal, Seattle, San Francisco, and in the United Kingdom. We are actively playtesting upcoming game titles to incorporate feedback from players all over the world. Opportunity: We welcome you to sign up to become a play tester with WB Games Montreal. Once you have signed up...

  • Researcher - User Experience

    3 months ago

    Montréal, Canada Intact Full time

    Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support...

  • User Research Intern

    4 months ago

    Montréal, Canada Eidos-Montréal Full time

    **REPORTS TO**: USER RESEARCH MANAGER **WHAT YOU WILL DO**: - Participate in defining the objectives of each test with the development teams and the user researchers; - With the help of the other researchers, design research protocols based on the objectives; - Participate in the recruitment and management of participants before and after each test; -...

  • Director, UX Research

    3 months ago

    Montréal, Canada Lightspeed Commerce Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! As the **Director of User Research**, you will play a pivotal role in leading and coaching a dynamic team of UX researchers with a primary focus on Retail, Hospitality and Services verticals. Collaborating...

  • Director, UX Research

    3 months ago

    Montréal, Canada Lightspeed Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! As the Director of User Research, you will play a pivotal role in leading and coaching a dynamic team of UX researchers with a primary focus on Retail, Hospitality and Services verticals. Collaborating...

  • Team Lead

    3 months ago

    Montréal, Canada Ubisoft Full time

    **Job Description**: The person in this position will be responsible for a research team of around 8 people based in Montreal. This person will provide support to the various stakeholders in the management and execution of studies on player behavior, in order to ensure a high level of quality in the processes and deliverables, while ensuring optimal...

  • User Experience Research Manager

    3 months ago

    Montréal, Canada Electronic Arts Full time

    Pour visualiser la description de poste en français, veuillez sélectionner le français, "Select Language" dans le menu déroulant au haut de la page. We are EA—the world's largest video game publisher. You are probably familiar with many of our titles— EA Sports FC, Madden, NHL, F1, UFC, Apex Legends, The Sims, and Jedi: Fallen Order to name a few....

  • Post-doc position, research in health sciences

    6 days ago

    Montréal, QC, Canada ÉTS - École de technologie supérieure Full time €250,000

    CANADA RESEARCH CHAIR POSITION (NSERC, TIER 1) THE INSTITUTION'S COMMITMENT TO EQUITY, DIVERSITY AND INCLUSION In accordance with its own recruitment policies, as well as the "Equal Access to Employment Program", ÉTS promotes excellence in research and research training, and guarantees equal opportunities for all candidates. It supports the principle...

  • Craft Lead

    3 months ago

    Montréal, Canada Ubisoft Full time

    **Job Description**: At Ubisoft Canadian User Research Lab, we contribute to creating the best gaming experiences by putting players - their behaviours, motivations, and more - at the centre of the design process. Working hand in hand with production teams, we deliver in-depth player insights to guide decision-making, combining state-of-the-art qualitative...

  • Director of User Acquisition

    3 months ago

    Montréal, QC, Canada Mistplay Full time

    Mistplay est le programme de fidélité n° 1 pour les joueurs sur mobile et compte plus de 20 millions d'utilisateurs dans le monde entier. Des millions de joueurs utilisent notre plateforme pour découvrir des jeux, entrer en contact avec leurs amis et gagner de superbes récompenses. Nous sommes une entreprise rentable en forte croissance, récemment...

  • Director of User Acquisition

    4 weeks ago

    Montréal, QC, Canada Mistplay Full time

    Mistplay est le programme de fidélité n° 1 pour les joueurs sur mobile et compte plus de 20 millions d'utilisateurs dans le monde entier. Des millions de joueurs utilisent notre plateforme pour découvrir des jeux, entrer en contact avec leurs amis et gagner de superbes récompenses. Nous sommes une entreprise rentable en forte croissance, récemment...

  • Director, Product Design

    6 days ago

    Montréal, QC, Canada Coveo Full time

    **Build a best-in-class Product Design practice and implement transformative changes that drive lasting impact**: As the Director of Product Design, you will drive the design vision and execution, playing a critical role in differentiating Coveo's product in a competitive market. In this role, you'll report to the SVP Products and collaborate closely with...

  • UX Researcher

    3 months ago

    Montréal, Canada Aylo Careers Full time

    Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet's safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and...

  • Networking and Cybersecurity Technician

    3 months ago

    Montréal, Canada Ad Hoc Research Full time

    We're looking for a talented, first level networking and cybersecurity technician. Reporting to the Director of Technology, you will be responsible for providing technical support to the organization's internal users and customers, resolving routine IT problems and maintaining IT systems and peripherals. There may also be opportunities for...

  • User Support Technician

    3 months ago

    Montréal, Canada Collectif Récolte Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Associations and non profit organizations **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

  • Manager, Clinical Support

    3 months ago

    Montréal, Canada Innovaderm Research Full time

    **Manager, Clinical Support, **Head office, Montreal, Qc The Manager, Clinical Support works in close collaboration with the Director, Clinical Research Unit and Clinical staff to manage team and offer support at the various stages of the management of Clinical Research. The manager is responsible to lead the activities and for overseeing the day-to-day...

  • Bilingual Qualitative Moderator

    4 weeks ago

    Montréal, QC, Canada CRC Research Inc Full time

    ** French Version below / ** Version Francaise ci-dessous **About Us** CRC Research, established in 2001, has offices in Toronto, Montreal and Vancouver. Its Qualitative Division has a strong presence in healthcare research, and its moderators conduct in-depth interviews with physicians and other healthcare professionals both in-person and online, and with...

  • Advisor, Research Personnel

    3 weeks ago

    Montréal, QC, Canada Concordia University Full time

    **Position Number**:50013277 / **Department**:Office of the Vice-President, Research and Graduate Studies **Grade**:GR12 **Campus**:Sir George Williams (Downtown) **Salary**:$74,676.27 - $89,200.55 per annum **Union/Association/HR Policy**:CUPEU **Posting deadline**:September 11, 2024 Recognized as Canada’s top university under the age of 50, and one of...

  • Researcher I

    3 months ago

    Montréal, Canada Intact Full time

    Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support...

  • User Support Technician

    3 months ago

    Montréal, Canada IMDS Software Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - Computer programming/programmer, general - Computer science - or equivalent experience **Work setting**: - Private sector **Tasks**: - Communicate electronically and in person with computer users...