Manager, Clinical Support

1 week ago

Montréal, Canada Innovaderm Research Full time

**Manager, Clinical Support, **Head office, Montreal, Qc

The Manager, Clinical Support works in close collaboration with the Director, Clinical Research Unit and Clinical staff to manage team and offer support at the various stages of the management of Clinical Research.

The manager is responsible to lead the activities and for overseeing the day-to-day management of the following groups:

- CRU (Clinical Research unit) Regulatory Affairs
- Clinical Research Coordinator Assistants and Team Lead
- Laboratory staff
- Patient Recruitment

**This role will be perfect for you if**:

- You are strong in building professional relationships with your colleagues at all levels and you bring previous experience in managing employees
- You excel on managing daily operations while ensuring compliance
- You are a positive and engaging leader

**RESPONSIBILITIES**

More specifically, the **Manager, Clinical Support** must:
**Employee management**
- Manages performance, conducts formal performance reviews and talent conversation meeting with each employees of their group
- Responsible to ensures that adequate resources are available to sustain clinical research unit activities (e.g., hiring, headcount, training, support)
- Ensure adequate training of their group and oversees best practices to ensure alignment of practices across the team through adoption and use of all process and technology tools
- Manages the team by enticing their commitment and encouraging positive communication and openness to feedback.

**Laboratory**
- Oversees the activities of the clinical laboratory
- Project selection and startup
- Prepare the various study start-up questionnaires and the coordination of qualification visits to the research site in collaboration with the Director with their team

**Recruitment**
- Establishes and manages recruitment plans for upcoming and ongoing studies;
- Provides and analyzes relevant data and statistics related to recruitment initiatives;
- Manages publication of the Clinical Research unit advertisement;
- Ensures the profitability of the business unit by analyzing the costs and benefits of the patient recruitment department;
- Improves the overall quality of call center operations by providing continuous improvements;
**General**
- Manages daily operations while ensuring compliance with service and quality standards.
- Optimize the performance of patient recruitment team by improving communication with the clinic.
- Reviews and follows standard operating procedures.
- Collaborates with the Director CRU (Clinical Research unit) in the general and constant improvement of the procedures or the CRU and recruitment team;
- Participates in audits of clients and inspections of regulatory bodies;
- Supervises the collection, monitoring and update of regulatory documents carried out by the regulatory affairs assistant;
- Contributes to the operation and/or corporate initiatives and in the assignment of special projects for the Clinical Research Unit;
- Collaborates in the preparation and revision of SOPs and related tools;
Employee may be assigned to other responsibilities that do not pertain to their former description, if they have the required experience, are qualified and/or have received adequate training.

**Requirements**:
**IDEAL PROFILE**

**Education**
- Bachelor of Science or any other relevant specialization;

**Experience**
- At least five years of experience in a medical or research environment including 3 years in a management position;

**Knowledge and skills**
- Demonstrates strong skills in management and continuous improvement;
- Demonstrates strong communication and listening skills;
- Bilingual (French and English), excellent oral and written skills;
- Demonstrates an ability to learn quickly and an intellectual curiosity;
- Ability to work in a team and to work on several tasks at the same time;
- Integrity, diligence and rigor;
- Sense of organization, initiative and autonomy;
- Versatile and comfortable in a multitasking environment;
- Excellent knowledge of the Microsoft Office suite (Excel, Word, PowerPoint);
- Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines.

Our company:
**The work environment**

At Innovaderm, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities.

As a Manager, Clinical Support, you will be eligible for the following perks:

- Permanent full-time position
- Company benefits package
- Ongoing learning and development

**About Innovaderm**

Innovaderm is a contract research organization (CRO) specialized in dermatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Innovaderm continues to

  • Fsp - Clinical Project Manager

    4 weeks ago

    Montréal, Canada Allphase Clinical Research Inc. Full time

    **Job Title**: FSP - Clinical Project Manager **Date**: February, 24, 2025 **Location**: Montreal, QC **Remote**: Yes **Business Unit**: Health **Division**: Pharma - CRO - Do you want the opportunity to be embedded within big pharma? - Do you want to drive the strategy, planning and implementation of local research to address healthcare system gaps and...

  • Bilingual Clinical Trial Manager I

    2 weeks ago

    Montréal, Canada Syneos - Clinical and Corporate - Prod Full time

    **Description** **Clinical Trial Manager** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to...

  • Clinical Project Manager

    4 days ago

    Montréal, Canada Magnus Healthcare Recruitment Solutions Full time

    **OPPORTUNITY SUMMARY** The Program Manager is responsible for logístical support of the research teams to ensure efficient conduct of clinical and non-clinical studies. This includes start up activities, study conduct, closeout activities and reporting. **KEY RESPONSIBILITIES** - Develops study agreements together with senior management and oversees the...

  • Clinical Manager

    5 days ago

    Montréal, QC, Canada The Native Women's Shelter of Montreal Full time

    **POSITION TITLE**:Clinical Manager** **Duties and Responsibilities** Under the authority of the Executive Director, the Clinical Manager is responsible for the following tasks: - Provide guidance to staff in relation to their clinical duties. - Coordinate and chair weekly case management meetings with the resident psychotherapist - Assign clients to...

  • Eap Clinical Counsellor

    2 weeks ago

    Montréal, Canada Workplace Options Full time

    Workplace Options is the world's largest integrated employee support services and work-life provider. Drawing from an international network of credentialed providers and professionals, we provide world-class employee support and work-life services, wellness coaching, counselling referrals and consultation on a variety of issues ranging from work and personal...

  • Eap Clinical Counsellor

    2 weeks ago

    Montréal, Canada Workplace Options Full time

    Workplace Options is the world's largest integrated employee support services and work-life provider. Drawing from an international network of credentialed providers and professionals, we provide world-class employee support and work-life services, wellness coaching, counselling referrals and consultation on a variety of issues ranging from work and personal...

  • Clinical Research Manager

    7 days ago

    Montréal, Canada Noze Full time

    **Who We Are** Noze has digitized the sense of smell. We've done for the nose what the camera did for the eyes and the microphone did for the ears. It took six years and some help from NASA but we did it. Now it's time for us to bring it to the world. Are you interested in rolling up your sleeves and building our marketing engine from the ground up? In...

  • Clinical Research Manager

    7 days ago

    Montréal, Canada Fortrea - Organic Full time

    Clinical Research Manager Remote - Montreal, Quebec As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across...

  • Clinic Manager

    3 weeks ago

    Montréal, Canada Jack Nathan Health Full time

    **POSITION OBJECTIVE**: **FUNCTIONAL/TECHNICAL RESPONSIBILITIES**: 1. Acts as the first point of contact for admins, physicians, and senior management. 2. Supervise the administrative staff. 3. Manages staff scheduling to ensure effective clinic coverage and yield productive results. 4. Oversees and finalizes staff clock in/out using the electronic staff...

  • Clinic Manager

    5 days ago

    Montréal, Canada Jack Nathan Health Full time

    **POSITION OBJECTIVE**: **FUNCTIONAL/TECHNICAL RESPONSIBILITIES**: 1. Acts as the first point of contact for admins, physicians, and senior management. 2. Supervise the administrative staff. 3. Manages staff scheduling to ensure effective clinic coverage and yield productive results. 4. Oversees and finalizes staff clock in/out using the electronic staff...

  • Manager, Clinical Operations

    5 days ago

    Montréal, Canada ICON Full time

    At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...

  • Clinical Sample Manager

    2 weeks ago

    Montréal, Canada 35Pharma Inc. Full time

    **35Phama** is a biopharmaceutical company that designs and develops innovative therapeutics for life threatening lung diseases and musculoskeletal disorders. We believe in connecting rigorous science with our innate sense of urgency to rapidly generate breakthrough therapies for patients in need to better quality of life. Our highly qualified team of drug...

  • Clinical Research Manager

    1 week ago

    Montréal, Canada Fortrea Full time

    Clinical Research Manager Remote - Montreal, Quebec As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across...

  • Project Manager, Clinical Trials

    2 weeks ago

    Montréal, Canada Groom & Associes Full time

    **TITLE**: Project Manager **INDUSTRY**: Clinical Trials **LOCATION**: Montreal, QC (Hybrid working model) Permanent, full time position JOB SUMMARY Under the authority of the President and CEO, the Project Manager collaborates in the implementation and conduct of activities related to the FAST TRACK evaluation service for clinical trials in Québec. ABOUT...

  • Clinic Manager

    5 days ago

    Montréal, Canada MedSpa Partners Full time

    **The MSPeople Journey** Clinic Manager Roles and Responsibilities In the medical aesthetics field, our goal is to make our patients feel secure, confident, and ultimately impressed with our offerings and level of service. Everyone in the clinic plays a vital role in supporting each other in achieving this goal. As the leader of the clinic, the key to...

  • Sso Clinical Project Manager

    6 days ago

    Montréal, Canada Novartis Full time

    100,000. That’s how many patients participate in our clinical trials at any given time. Global Clinical Operations (GCO) touches patients’ lives every day acting as a link between science and medicine. Envision the impact you could have! #GCO The SSO Clinical Project Manager (CPM) is accountable for the day-to-day planning, executing and reporting, (from...

  • Clinical Project Manager

    2 weeks ago

    Montréal, Canada Novartis Full time

    394129BR **Clinical Project Manager - Site & Study Operations(SSO)**: Canada **About the role** Location: Montreal, #LI-Hybrid About the role: We are looking for an innovative, experienced, and agile project manager who wants to have an impact on day-to-day planning, executing, and reporting of Global Drug Development (GDD) studies and make a difference...

  • Sr Clinical Trial Manager

    4 weeks ago

    Montréal, QC, Canada Syneos Health Full time

    Description Senior Clinical Trial Manager Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to...

  • Clinical Trial Assistant

    7 days ago

    Montréal, Canada 35Pharma Inc. Full time

    **35Pharma** is a clinical-stage biopharmaceutical company that designs and develops TGF-beta superfamily therapeutics. We believe in connecting rigorous science with our innate sense of urgency to rapidly generate breakthrough therapies for patients in need to better quality of life. Our highly qualified team of drug developers and company builders has a...

  • Clinical Data Manager

    5 days ago

    Montréal, Canada Alimentiv Full time

    **Position Location**: Canada (home-based) **Position Title**: Clinical Data Manager (Permanent - Full time) **Position Reports to**: Manager, Clinical Data Management **Department/Unit Name**: Data Sciences **Job Summary**: Responsible for the execution and adaptation of clinical data management plans and processes for collection, management, reporting...