User Support Technician
2 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Computer programming/programmer, general
- Computer science
- or equivalent experience
**Work setting**:
- Private sector
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide customer service
- Install software and hardware and configure operating system software in preparation for testing
**Supervision**:
- No supervision responsibility
**Computer and technology knowledge**:
- Jira
- Word processing software
- C++
- JavaScript
**Sales experience**:
- Software
**Security and safety**:
- Criminal record check
**Transportation/travel information**:
- Public transportation is available
**Work conditions and physical capabilities**:
- Sitting
**Personal suitability**:
- Client focus
- Excellent oral communication
- Initiative
- Organized
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
**Financial benefits**:
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
-
IT Support Technician
3 weeks ago
Montréal, Canada Alithya Full time**IT Support Technician - User Services** **:montreal **Montreal, Quebec, Canada****: Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. At the heart of Alithya’s values is the well-being of our...
-
User Support Technician
3 weeks ago
Montréal, Canada DVLUP Inc Full timeor equivalent experience **Work Setting**: - Startup company **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response...
-
Level 1 User Support Technician
3 weeks ago
Montréal, Canada Alteo Full timeAlteo is looking for a Level 1 User Support Technician for a contract based in Montreal. ** Hybrid work ** ** Duration of the contract: 6+ month ** The Level 1 User Support Technician is responsible for supporting the IT team in performing tasks and providing technical support to users. Its role is to ensure the installation, configuration, maintenance and...
-
Deskside Support Technician
4 weeks ago
Montréal, Canada MBI I.T. Services Full timeWe are currently looking for a Deskside Support Technician in This is a full-time opportunity offering 40 hours per week, 8 hours per day with 30 minutes of unpaid break. You will be working mostly M-F, either 8 am-4 pm or 9 am-5 pm. **Duration**: 3 months (possibility of direct hire depending on performance). **Responsibilities**: - General on-site...
-
User Support
2 weeks ago
Montréal, Canada Transit App Full timeWe have a strong support culture here at Transit. The reason millions of people are using our app isn’t just because Transit, the app is great. It’s because there’s no barrier between how Transit’s users are actually encountering the app and the product getting built. As the first line of contact with our app users, you’ll be responsible for...
-
IT Support Technician
3 weeks ago
Montréal, Canada Bow Marmea Plan Full timeBow Marmea Plan is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada and our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. IT Support Technician - Montreal, QC **Summary**: We are looking for an...
-
Desktop Support Technician
2 weeks ago
Montréal, Canada TekWisen Software Pvt. Ltd Full timeResponsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians with...
-
Support Technician
2 weeks ago
Montréal, Canada Sheertex Full time**Who are we?** **Sheertex **is the company behind Impossibly Resilient Tights. Our mission? To eliminate the 2 **billion **pairs of disposable tights that get tossed into landfills every year and change the world's relationship with tights. Named one of TIME's Best Inventions, our innovative, patent-pending technology has advanced a once stagnant industry...
-
Office Support Technician
2 weeks ago
Montréal, Canada Alithya Full time**Office Support Technician** **:montreal **Montreal, Quebec, Canada****: Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. At the heart of Alithya’s values is the well-being of our employees...
-
Deskside Support Technician
2 weeks ago
Montréal, Canada Alithya Full time**Deskside Support Technician** **:montreal **Montreal, Quebec, Canada****: Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. At the heart of Alithya’s values is the well-being of our employees...
-
Bilingual IT Field Support Technician
3 weeks ago
Montréal, Canada Waste Connections of Canada Full timeWe are looking for a full-time **BILINGUAL IT Field Support Technician** at our Quebec Office. This position reports to the IT Field Tech Manager in Woodbridge, ON. We are looking for an outgoing, innovative, detail-oriented, and proactive individual capable of creating and driving change. The IT Field Support Technician will be required to travel to various...
-
Computer Technician Support
2 weeks ago
Montréal, Canada CMC Électronique Full timeCMC is a company recognized worldwide for its innovative spirit and excellence in the design and manufacture of advanced avionics solutions for the civil and military aviation markets. This is a unique opportunity to be part of the CMC Electronics family. Use your knowledge and expertise to contribute to an experienced and motivated team mastering the...
-
Lead IT User Support
2 weeks ago
Montréal, Canada Nestle Full time**Position Snapshot** **Business area**:Nestlé USA, Mexico & Canada **Job title**: Lead IT User Support **Location**:Montreal, Quebec **Grade**: 17 **Position Summary** **A day in the life of the Lead, IT User Support**: **Technology Expertise**: - Provides deep specialist guidance and support in their specific specialties (e.g. field services,...
-
Desktop Support Technician
3 weeks ago
Montréal, Canada Ovation Workplace Services Full time(a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...
-
IT Technician
3 weeks ago
Montréal, Canada Glencore Full time**Location**: 220 Durocher Avenue, Montréal-Est, QC H1B 5H6 **Position type**: Permanent full-time position **IT Technician** **About Glencore**: Glencore is one of the world's largest diversified natural resources companies. It is also a major producer and marketer of more than 60 commodities. Our operations include approximately 150 mining and...
-
Bilingual Deskside Support Technician
3 weeks ago
Montréal, Canada Insight Enterprises Full time**Requisition Number**:97187** **Bilingual Deskside Support Technician (contract)** Location: Salaberry-de-Valleyfield (Greater Montreal area), Quebec **About Insight**: Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles across the...
-
Desktop Technician
3 weeks ago
Montréal, Canada Aversan Inc Full timeJob Summary: We are seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support and troubleshooting assistance to end-users. You will play a crucial role in maintaining the functionality of our computer systems and ensuring that employees have the necessary tools to perform their job...
-
IT Technician
3 weeks ago
Montréal, Canada 360.Agency Full timeSM360, member of 360 Agency, is looking for an IT Technician to join our team and assist group employees across Canada with everything related to IT, hardware, and networks. Reporting to the Director of Operations, you will work in close collaboration with the Senior IT Technician and you will be directly accountable for the quality of service offered to...
-
Bilingual Deskside Support Technician(S)
2 weeks ago
Montréal, Canada Insight Enterprises Full time**Requisition Number**:97260** **Bilingual Deskside Support Technician (contract)** Location: Montreal, QC, H4P 2T4 **About Insight**: Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles across the...
-
Technician, IT Support Level 2
4 weeks ago
Montréal, Canada UAP Inc. Full time**Company Description** Why did the PowerPoint cross the road? To get to the other slide.** Join an Information technology team that doesn’t take itself too seriously, that has a can-do attitude and a variety of expertise. At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving...